Employee Relations/Workplace Investigator

NCAT • Greensboro, NC

3d

About The Position

The Employee Relations/Workplace Investigator (Investigator) serves as a professional, independent investigator, responsible for conducting neutral, thorough and well-document investigations of workplace misconduct, violations of University policy, discrimination, harassment, retaliation, and other equal opportunity–related matters. The Investigator plays a crucial role in promoting a fair and inclusive workplace, and in protecting the rights of employees and they are committed to promoting and enforcing equal employment opportunity for all university employees. Reporting to the Assistant Director of Employee Relations/Sr. Employee Relations Consultant, the Investigator gathers and analyzes evidence, interviews witnesses and parties involved in the complaint, and determines the complaint’s merit. They are also responsible for making recommendations for appropriate action to be taken, such as mediation or disciplinary action. This position is a professional investigative role, distinct from human resources or employee relations consulting functions. The Investigator applies advanced investigative and interviewing skills to develop objective factual records and defensible investigative findings that support informed institutional decision-making. The investigator works closely with Human Resources, Legal Counsel, Title IX, Compliance, and campus leadership while ensuring due process and confidentiality. The investigator performs other duties as assigned.

Requirements

• Bachelor’s degree from an accredited college or university in the administration of justice or criminal justice, human resources, public or business administration, legal studies or related field.
• A minimum of three to five years of experience in EEO investigations, employee relations, HR compliance, or legal investigations and evidence of excellent written and oral communication, and human relations/interpersonal skills.
• Required knowledge of federal, state, and local EEO laws and regulations (e.g., Title VII , ADA , ADEA , FMLA , and related legislation).
• Demonstrable skills in Investigative techniques, legal analysis, clear, objective report writing, conflict resolution, and policy interpretation.
• Ability to handle sensitive matters confidentially, conduct impartial investigations, communicate effectively with diverse stakeholders, and provide appropriate training.
• Must have excellent analytical and communication skills, strong investigative interviewing skills, experience evaluating credibility and evidence, as well as the ability to remain impartial and objective throughout the investigation process and handle sensitive confidential matters with professionalism, discretion, and objectivity.
• Strong written and oral communication skills and the ability to work independently and manage a high workload is also essential for success in this role.

Nice To Haves

• Experience conducting investigations in higher education, public-sector, or similarly regulated environments.
• Five to seven years of professional investigative experience, which may include criminal investigations in a law enforcement setting, office of inspector general or comparable oversight entity experience, internal affairs or administrative investigations or other formal investigative roles is preferred.
• A Master’s degree is preferred.
• Training or certification in workplace investigations, internal affairs, or administrative investigations.
• Knowledge of federal and state laws related to discrimination, harassment, retaliation, or equal opportunity.
• Prior experience collaborating with legal counsel, external investigators, or oversight agencies.
• Experience supporting or participating in internal affairs matters within a law enforcement or campus safety environment.

Responsibilities

• conducting neutral, thorough and well-document investigations of workplace misconduct, violations of University policy, discrimination, harassment, retaliation, and other equal opportunity–related matters.
• gathers and analyzes evidence
• interviews witnesses and parties involved in the complaint
• determines the complaint’s merit
• making recommendations for appropriate action to be taken, such as mediation or disciplinary action.
• develop objective factual records and defensible investigative findings that support informed institutional decision-making.
• works closely with Human Resources, Legal Counsel, Title IX, Compliance, and campus leadership while ensuring due process and confidentiality.
• performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees