Employee Relations Specialist

Hallmark•Kansas City, MO

18h•$60 - $100•Hybrid

About The Position

The Employee Relations (ER) team focuses on ensuring Hallmark's employment policies and practices support a positive environment and productive culture and helps managers and employees work within those policies and practices to produce outstanding results. The ER team plays a key role in ensuring that Hallmark's workplace, culture, and policies remain second-to-none, and that employee and manager concerns are addressed in a timely and appropriate fashion. WHAT YOU’LL DO AND HOW IT SHAPES OUR SUCCESS Working directly with managers and employees to address and resolve employee relations issues for Hallmark Products & Retail or Brand Organization Working diligently and with integrity to handle all manner of employee relations issues to ensure a high caliber workplace Using broad HR technical expertise, creative thinking, problem-solving, and client service skills to influence the direction of employee relations issues Playing a key role in the execution of ongoing HR processes and partnering with COEs and client areas on key deliverables Collaborating closely with the HR Director, HR Leads and HR Partners to support and/or lead a variety of HR projects Conducting investigations, providing one-on-one coaching to managers and employees, supporting employee transitions, and assisting with life events ADDITIONAL DETAILS The salary range for this role is $60 - $100K. Final compensation varies based on several factors. This is a progressive role designed to grow with you. We’ll match the job level to your skills and experience so you can hit the ground running and keep building your career. This position offers a hybrid work arrangement, giving you the best of both worlds: collaborating in person at Headquarters in Kansas City, MO and enjoying the flexibility of working remotely. The Employee Relations (ER) team typically works from home daily, coming into the office on We Connect days (once a month) to meet as a full, extended team. The ER team may periodically report on-site based on client requests. Hallmark is committed to recognizing and rewarding performance. Employees are eligible for annual merit-based increases, aligned with individual and company performance. In alignment with our culture of care, Hallmark offers a competitive benefits package, including medical, dental and vision plans, paid time off, 401K with company match, and profit-sharing.

Requirements

Bachelor's degree or 4 years professional work experience
3 years experience in Human Resources or people management

Nice To Haves

Previous Employee Relations experience
Previous experience, in functional HR areas such as compensation, benefits, talent acquisition, etc.
Certification with SHRM or another accredited organization
Experience in line management
Ability to exercise sound judgment and demonstrate the highest degree of professionalism
Approachable with excellent oral and written communication skills
Analytical, interpersonal, problem solving, and project management skills
Ability to simultaneously manage a variety of assignments, work quickly and effectively under time pressures, and prioritize responsibilities and workflow based on the company's strategic goals
Confidentiality and attention to detail
Local to Kansas City

Responsibilities

Working directly with managers and employees to address and resolve employee relations issues for Hallmark Products & Retail or Brand Organization
Working diligently and with integrity to handle all manner of employee relations issues to ensure a high caliber workplace
Using broad HR technical expertise, creative thinking, problem-solving, and client service skills to influence the direction of employee relations issues
Playing a key role in the execution of ongoing HR processes and partnering with COEs and client areas on key deliverables
Collaborating closely with the HR Director, HR Leads and HR Partners to support and/or lead a variety of HR projects
Conducting investigations, providing one-on-one coaching to managers and employees, supporting employee transitions, and assisting with life events