EMPLOYEE RELATIONS SPECIALIST

Arizona Department of Administration•Phoenix, AZ

7d•Remote

About The Position

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov [https://des.az.gov/]; or click on the link here [https://youtu.be/Nik5MiXqOV8] to view ‘Our DES’ video. Come Join the DES Team! The Department of Economic Security, Division of Child Support Services (DCSS) is seeking an experienced and highly-motivated individual to join our team as an Employee Relations Specialist. This position will research and evaluate complex and sensitive employee relations issues/concerns, full cycle recruitment and personnel actions. This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Requirements

Federal and State laws, rules, regulations, policies and procedures related to work assignment.
Current principles, practices and methods used in the administration of HR, including Employee Relations, Operations, Staffing & Recruitment and Classification & Compensation.
Google, Human Resources Information System (HRIS), Applicant Tracking Systems (ATS), Performance Management software and various software to monitor and track human resources actions.
Researching, collecting, and analyzing data and reports; and developing and implementing various improvement initiatives for assigned program areas.
Interpersonal relations and establishing and maintaining effective working relationships with a diverse group of staff and various levels of management, other state agencies, community resources, vendors, and the public.
Excellent oral and written communication, public speaking, and interviewing techniques.
Time management and analytical decision making.
Analyze specific problem situations and determine acceptable solutions within the framework of laws, rules and regulations.
Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes and work cooperatively and jointly to provide quality seamless customer service.
Plan and make independent decisions.
Review issues and make well-reasoned and fully supportive recommendations.
Remain unbiased, objective and thorough when working with employee relations issues or conducting investigations.
Perform multi-task assignments and adapt to changes quickly, establish priorities and set own work agenda.

Nice To Haves

Bachelor’s Degree in Human Resources or a closely related field and two (2) years’ experience as a Human Resources Analyst or equivalent experience.
Four years of hands-on experience in employee relations and administering progressive discipline.

Responsibilities

Conduct investigations and /or inquiries.
Coordinate, develop, and present various training programs and activities to employees and management.
Research, analyze, and present data related to area of assignment.
Investigate and respond to complaints issued by Director's office and/or EEOC/OEO.
Develop and facilitate presentations as it relates to employee relations matters.
Tracking/recording of all investigations and/or inquiries through logs, systems, and agendas.
Assist in full cycle recruitment’s, complete personnel actions, onboarding and offboarding, etc.

Benefits

Affordable medical, dental, life, and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
10 paid holidays per year
Paid vacation and sick time
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities