Employee Relations Senior Advisor

Memphis Shelby County Schools•Memphis, TN

About The Position

Develops and implement strategic employee engagement initiatives for the district to include resolving unusually complex problems and providing solutions that are highly innovative. The incumbent delivers high quality work and continuous process improvement recommendations. The Employee Relations Senior Advisor serves as a senior resource for the employee relations department. Delivers at a high level of competency in Employee Relations. The incumbent assesses and performs analysis on data, investigates alleged claims of employee misconduct and allegations of discrimination. The incumbent is responsible for supporting activities related to contract negotiations, agreement and policy interpretations, contract administration, and employee training. Responsibilities require understanding of both theory and practice.

Requirements

Bachelor’s degree in Human Resource Management, Business Administration, Law, or a related area plus with an emphasis in Labor and Employee Relations plus an additional 5 years related experience, or equivalent, for a total education/experience of 9 years.
(PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED).

Nice To Haves

Juris Doctor Degree (JD) preferred.

Responsibilities

Serves as a lead on large scale projects and/or high profile internal investigations. Supervises the day to day operations of caseload assignments and generate statistical reports.
Provides effective case management of people related issues such as: complex ER issues, disciplinary actions, policy interpretation/application and investigations. Ensures action is being taken to address these issues and provides insight and feedback to managers and other stakeholders as appropriate.
Investigates and evaluates cases of employee dissatisfaction or misconduct. Interview employees and other relevant stakeholders in order to effectively and impartially assess the situation or perceived problem. Visits affected departments, contacts supervisors, reviews relevant policies and objectively documents all facts and opinions relevant to the case. Reports findings and prepares briefs, summaries and overviews for complex cases. Consults with broader HR department and applicable leadership on appropriate responses and solutions.
Collaborates and consults with various individuals and departments, establish and maintain effective working relationships with all levels of management, employees and Subject Matter Experts such as Legal, Internal Auditing, and HR Business Partners as needed to coordinate investigation-related activities and determine outcome recommendations.
Maintains strict confidentiality of information to include, but not limited to, conversations, documents, complaints and investigations. Exercises sound judgment in handling or working with confidential data and situations. Collects sensitive and confidential information and documentation from appropriate sources, including through claimant, witness and targeted employee interviews; prepare and submit reports related to investigations; and proposes remedial action based on investigation findings.
Works closely with HR Business Partners to ensure constant collaboration and communication to provide counsel and facilitate prompt and effective resolution of workplace conflict which addresses issues for employees, managers, and leaders in a manner consistent with policies, practices and legal considerations.
Determines if any union agreements, policies, procedures, laws or regulations have been violated; reports findings to appropriate personnel and officers; gives advice on the legal ramifications of specific decisions.
Acts as the superintendent’s designee while administering disciplinary hearings and recommending appropriate actions based on facts of the case and the egregiousness of infraction. Provides written dispositions of disciplinary hearings.
Responds or assists supervisors/administrators in the response to employee complaints.
Works with other analysts and management to complete assigned project work.
Ensures that Employee Relation’s goals and activities are aligned with and support the broader goals and objectives of the organization; and that the execution of responsibilities are in accordance to lawful and ethical standards.
Directs and assists in the preparation and maintenance of a variety of narrative and statistical reports, records, correspondence, and files related to assigned service, activities, and operations. Identifies opportunities for improving policies and procedures based on analytics and trends. Collaborates with stakeholders at all levels of management on formulating and implementing solutions.
Serves as the team lead in the absence of the Employee Relations Director in addressing complex personnel issues.
Performs other duties as assigned or directed.