Employee Relations (ER) Specialist

Medtronic • Boulder, CO

1d • Onsite

About The Position

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life The Employee Relations (ER) Partner is responsible for building strong relationships between employees and managers. The role takes a proactive, strategic approach to employee relations by identifying higher-level employee relations trends, recommending solutions that address root cause of issue, and partnering with leadership on execution. The role acts a key partner to the site level Managers in driving employee relations strategies, while maintaining a neutral position. A key component of the role includes maintaining the employee relations function at assigned locations/functions, and following established ELR processes, as well as building manager skill sets. The ER Partner works directly with leaders, managers and employees to provide advice and coach both parties on all employee relations issues. The role provides strong partnership on performance management, disciplinary processes, legal issues, investigations, conflict management, etc. Work involves assessing and resolving employee relations matters ensuring consistency across client groups and alignment with Medtronic practices. The role helps to ensure a fair and consistent approach to Medtronic's policies and procedures, thus promoting a positive culture within the business, while minimizing risks. The partner provides a single point of contact for employee relation issues to ensure clear communication and efficiency in resolving matters. The role requires skill, tact, persuasion, judgment, and/or negotiation skills to accomplish objectives. This role works closely with the in-house legal team, Human Resources Business Partners and with the wider Human Resources community and clients to deliver a fair, consistent ER service, both minimizing risk to the business and aligning work to meet business needs. At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We’re working a minimum of 4 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. This is a US based role needs to be based out of Boulder, CO with travel to and support both Parker, CO and Louisville, CO. This role is an on-site position and with requirements to flex hours as needed to support a 24x5 operation. Responsibilities may include the following and other duties may be assigned.

Requirements

• Bachelor’s degree with 2+ years of Employee Relations experience, or an advanced degree

Nice To Haves

• Experience with Service Now Case Management Platform
• Experience providing partnership with all levels of employees and leaders up to Director level leaders
• Experience in leveraging data/metrics to identify trends and proactively address
• Demonstrated knowledge of ER procedures and processes
• Advanced working knowledge of Microsoft Office (MS Word, PowerPoint, Excel, Outlook, etc)
• Bachelor's or master’s degree, preferably in Human Resources Management or related field
• Demonstrated excellence in written and verbal communication skills
• Demonstrates strength in systems thinking.
• Solid dispute resolution, negotiation and conflict resolution skills.
• Demonstrated excellence in organizational skills.
• Demonstrated ability to solve problems and multi-task.
• Demonstrated strengths in listening, fact-finding, and exploratory skills.
• Ability to uncover additional information.
• Demonstrated ability to exercise independent judgment and discretion, as well as maintenance of confidentiality.
• Demonstrated ability to coach and consult at various levels in the organization
• For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Responsibilities

• Effective case management of people related issues such as: ER issues, disciplinaries, performance management, and investigations.
• Provides assigned client group with strong partnership on employee relations matters, identifying trends, recommending solutions, building skill sets, and driving proactive change in the organization.
• Partners on efforts around building manager ER skill sets to maximize talent.
• Recommendations proactive employee relations strategies and solutions to progress development of the employee relations function.
• Analyzes trends in employment practices and recommends appropriate proactive action and training opportunities.
• Provides counsel and facilitates prompt and effective resolution of workplace conflict to address issues for employees, managers, and leaders in a manner consistent with Medtronic policies, practices and legal considerations.
• Utilizes various conflict management techniques, including training, mediation, conflict coaching, etc.
• Consults and coaches managers/leaders on employee relations, performance management, reorganization/reduction, and organizational effectiveness issues spanning all levels within the organization for assigned locations/functions.
• Provides advice and counsel to managers and leaders regarding personnel practices, policy, and employment laws.
• Partners with Legal in conducting investigations, researches policies/practices, creates and gathers documentation, makes determinations and implements resolutions when applicable.
• Identifies best practices and learning lessons to influence change and improvement in the organization.
• Proactively reduces Employee Relations related risk through risk assessments and actionable feedback.
• Conduct training and coaching of managers on skills and techniques.
• Develops effective relationships with the business to promote good employee relations across the organization.
• Interacts with HR Business Partners, and other HR functions, to ensure a high level of employee satisfaction & engagement and appropriately plans, facilitates and monitors Employee Programs
• Utilizes data to analyze and give visibility to trends and take action.
• Maintains strict confidentiality throughout conversations and investigations.
• Manage highly confidential human resources information and exercise sound judgment in handling or working with confidential data and situations.
• Ensures that the Company operates within current and local employment law, policies and procedures, and applies good practice, creating and sustaining our reputation as a good employer, eg. by advising employees and managers appropriately.
• Maintains strong business acumen, while maintaining objectivity in work.

Benefits

• Medtronic offers a competitive Salary and flexible Benefits Package
• A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
• Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
• Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees