Employee Relations Coordinator

Glovis • Irvine, CA

3d • $52,000 - $56,000 • Onsite

About The Position

About Hyundai GLOVIS America Inc. GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies. Summary The Analyst - HR Administration (Employee Relations) position supports the Employee Relations (ER) team by assisting with day-to-day employee inquiries, coordinating ER processes, and helping ensure a fair, consistent, and positive work environment This role will support the Employee Relations team by assisting with first and second-level ER issues, helping to resolve workplace concerns, and maintaining accurate documentation. The Employee Relations Coordinator will support the company culture by responding to employee needs, tracking ER activity, and helping improve employee satisfaction and engagement. This position will also assist with updating company policies and ensuring that the Human Resources department remains compliant in HR practices.

Requirements

• Excellent verbal and written communication skills to interact with clients, visitors, and team members Required
• Some experience in Employee Relations Required
• Experience in reviewing, revising, and updating company policies Required
• Basic knowledge of labor laws Required
• Basic knowledge of Microsoft Suite (Excel, Word, PowerPoint, etc) Required
• Ability to handle multiple tasks at once while maintaining efficiency and accuracy Required
• Experience with planning and coordinating events Required
• Associate's Degree Required
• 1- 2 Years of Direct Experience in Human Resources or Administrative Assistant Required

Nice To Haves

• Proficient in utilizing Canva for designing flyers Preferred
• Bachelor's Degree Preferred
• 2 - 5 Years of Direct Experience in Human Resources or Administrative Assistant Preferred
• Employee Relations Training Preferred
• Human Resources Certification or License Preferred

Responsibilities

• Serve as a point of contact for employee questions related to policies, procedures, workplace concerns, and ER processes
• Provide clear and timely communication to employees and managers regarding ER-related matters
• Assist in coordinating follow-up actions, scheduling meetings, and tracking responses
• Help intake and document employee concerns, complaints, or workplace issues
• Track ER cases, maintain case files, and ensure all documentation is complete and accurate when adding into HR system
• Assist with preparing summaries, reports, or data requests for ER team members
• Track performance improvement plans (PIPs), non-medical accommodation cases, and other corrective action documentation
• Assist managers with accessing templates, forms, and ER resources
• Coordinate scheduling of employee interviews or meetings related to ER investigations.
• Compile documentation, evidence, or statements as directed by ER leadership while maintaining confidentiality
• Support the administration and communication of company policies, guidelines, and corrective action processes
• Ensure confidentiality and compliance with company policies, federal/state employment laws, and ER procedures
• Assist with monitoring trends in employee concerns to help identify potential policy gaps or areas for improvement
• Support the review, update, and communication of HR and company policies
• Help ensure policies reflect current legal requirements, organizational standards, and best practices
• Track acknowledgement of new or updated policies and follow up with employees or managers to ensure compliance
• Assist with preparing quarterly ER metrics and reports
• Help update templates, forms, and guides to ensure ER materials remain current
• Support employee engagement initiatives, recognition programs, and ER-related training sessions
• Assist with coordinating company events
• Provide front desk support during team member absences, including handling mail, FedEx shipments, phone calls, and other related tasks

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement
• 401(k) with Generous Matching
• Referral Bonuses
• Auto Allowance
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities
• Discretionary Bonuses
• Tuition Reimbursement
• Benefits may vary by location. All benefits pursuant to Company policy

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree