Employee Relations Consultant - University of North Carolina at Charlotte

Another Source • Charlotte, NC

18h • $65,000 • Hybrid

About The Position

Another Source’s client, University of North Carolina Charlotte , is recruiting an Employee Relations Consultant to join their team in. This is an opportunity to join a collaborative HR team at a major public university and make a meaningful impact on employee experience, policy application, and organizational culture. Here’s a little about UNC Charlote and the position they are recruiting for: The University of North Carolina at Charlotte is a public research university and part of the University of North Carolina System. The institution serves a large and diverse campus community and offers a broad range of academic and research programs. Located in Charlotte, North Carolina, the university operates within a complex regulatory environment and employs a substantial workforce across academic and administrative functions. The Human Resources Employee Relations Unit supports a fair, productive, and respectful work environment by providing guidance and services to employees, managers, and supervisors. The team administers employee relations programs and policies related to performance management, discipline, grievances, unemployment insurance, ADA accommodations, and the prevention of harassment, discrimination, retaliation, and workplace violence. Employee Relations also offers counseling to employees with workplace concerns and consultative support to managers on performance expectations, documentation, feedback, and disciplinary communications. This position serves as a key Employee Relations Consultant, managing day-to-day employee relations activities while ensuring compliance, consistency, and a supportive process. The role focuses on advising managers on performance management and disciplinary actions up to and including termination, conducting investigations and grievance processes, facilitating conflict resolution, and identifying opportunities to strengthen employee relations practices and workplace culture. Additional responsibilities include managing cases through the Salesforce Case Management and Ticketing system, assigning and responding to cases received through Employee Relations and ADA inboxes, preparing investigation summaries and reports, responding to inquiries, performing administrative tasks, and generating reports to support team operations and data-informed decision-making.

Requirements

• Bachelor’s degree in human resources, business, psychology, organizational development, or a related field.
• At least two years of progressively responsible experience analyzing, interpreting, applying, communicating, and promoting HR best practices in support of organizational goals and objectives.
• Demonstrated ability to communicate effectively, both in writing and verbally, with diverse audiences, or an equivalent combination of relevant education, training, and experience.
• Active listener, strong communicator, strong written skills
• Strong excel skills, v look ups and pivot tables

Nice To Haves

• Four or more years of direct employee relations experience handling disciplinary matters, conducting investigations, and mediating workplace conflicts between employee-to-employee or employee-to-supervisor/manager.
• Experience in documenting case activities and managing cases in a case management system (e.g., Salesforce, ServiceNow, Remedy, or SAP).
• Demonstrated ability to manage an average caseload of approximately 15 employee relations cases simultaneously.
• Advanced proficiency in Microsoft Excel.
• Strong ER case management experience.
• Title IX investigative experience (end-to-end case handling).
• Policy writing preferred

Responsibilities

• Consult with department leaders and employees on SHRA and EHRA Non-Faculty employee relations matters, providing guidance aligned with University, Board of Governors, and Office of State Human Resources policies.
• Apply appropriate frameworks based on employee classification to resolve performance, conduct, and workplace concerns.
• Independently manage complex and sensitive employee relations investigations, including Title IX-related allegations involving staff, faculty, and students.
• Provide guidance and support to supervisors and employees on employee relations issues, including performance management and disciplinary actions up to and including dismissal, discontinuation of employment, or termination, in compliance with applicable policies.
• Support the Employee Relations Director in preparing annual SHRA and EHRA Non-Faculty employee relations reports, maintain ER case trackers and spreadsheets, and assist with recurring or ad hoc reporting as needed.
• Listen to and assess employee relations concerns, interpret and apply relevant policies and regulations, and provide informed options for resolution.
• Prepare written communications related to performance and disciplinary matters, document meetings and proceedings, draft procedures and reports, and compose final disciplinary and separation letters as required.
• Respond to requests from the University’s third-party unemployment vendor, participate in unemployment hearings as needed, advise department leaders on hearing preparation, and ensure accurate and timely submission of unemployment-related reports.

Benefits

• Competitive base salary with the anticipated range of $65,000 yearly
• After 90 days, 2 days per week remotely
• State-sponsored medical, dental, and vision plans
• Retirement options through the North Carolina state system, including pension and optional retirement plans
• Generous paid leave including vacation, sick leave, and paid holidays
• Tuition waiver and educational assistance programs for employees and eligible dependents
• Access to campus wellness programs, professional development, and work-life resources

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees