Employee Relations Consultant III

State of North Carolina

6d • Hybrid

About The Position

The Employee Relations (ER) Consultant III will serve by supporting employees and management across DAC divisions and facilities in the central region of North Carolina. This includes the Second Judicial Division within the DAC Community Supervision Division and the central region of the DAC Institutions Division. The role is based in Raleigh, NC, and requires regular travel throughout the central region, with occasional statewide travel.

Requirements

• Bachelor’s degree, typically in Human Resources or related field from an appropriately accredited institution and 4 years of experience required (OR) High school or General Educational Development (GED) diploma and 6 years of progressive experience in Human Resources (OR) an equivalent combination or education and experience.

Nice To Haves

• Demonstrated knowledge and experience interpreting, applying, and communicating State and federal HR-related policies, laws, rules, and regulations.
• Experience to advise employees and all levels of management on HR policies, procedures, complaints, grievances, disciplinary actions, availability for work, fitness-for-duty evaluations, and best HR practices.
• Skilled in performing fact-finding to identify deficiencies, recommend improvements, and achieve positive resolutions.
• Experienced in conducting investigations into allegations of workplace violence, misconduct, and general workplace conflict.
• Experience to manage sensitive situations with professionalism, ensuring compliance and fostering a safe, productive work environment.

Responsibilities

• Provide consultation to employees, supervisors, and management on complex and sensitive employee relations matters.
• Interpret and communicate HR policies and procedures related to: o Disciplinary actions o Grievances and complaints o Separation due to unavailability o Voluntary resignation without notice o Investigatory leave with pay o Drug/alcohol testing (reasonable suspicion) o Fitness-for-duty and critical job function assessments o Employee Assistance Program referrals
• Collaborate with other sections on processes such as: o Reduction-In-Force o Reasonable accommodation o Workplace investigations o Criminal Justice Certification
• Evaluate and analyze employee relations issues; make defensible decisions in compliance with state policies.
• Guide management on progressive discipline, coaching, counseling, and corrective action.
• Review and edit adverse disciplinary action letters for consistency and compliance.
• Conduct confidential workplace investigations.
• Serve as stand-by consultant for internal mediations (Step 1 of the grievance process).
• Respond to inquiries related to hiring practices, management concerns, working conditions, and other HR-related issues.

Benefits

• Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
• Employees also receive paid vacation, sick, and community service leave.
• In addition, paid parental leave is available to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level