Emp Relat Business Partner

Cracker Barrel•Lebanon, TN

1d•Onsite

About The Position

The Employee Relations Business Partner at Cracker Barrel's Store Support Center is responsible for serving those who serve the guests by designing solutions and setting teams up for success. This role involves conducting Title II and Title VII investigations, advising field management on policy, procedure, and regulatory compliance, and ensuring the uniform and equitable application of organizational policies. The partner will also be involved in compliance and policy training and communications, taking proactive measures to increase awareness of policy and law, and facilitating training for field management and hourly employees. Additionally, the role requires collaboration with various internal parties to resolve employee relations issues and make recommendations regarding personnel disciplinary actions.

Responsibilities

Documents and reviews all initial claims and determines if additional investigation is necessary.
Conducts in-depth Title II and Title VII investigations by conducting personal interviews, collecting relevant evidence, and properly documenting the facts of the case.
Determines if a policy violation exists and make recommendations.
Assists in legal discovery and represents Cracker Barrel as a fact witness in litigated cases.
May require attendance at fact-finding hearings, agency hearings, depositions, or as a witness for the corporation.
Advises field management on policy and procedure interpretation and appropriate application.
Provides guidance in personnel decisions such as hiring, counseling, performance evaluations, leave of absence issues, workplace accommodations, disciplinary actions, and terminations.
Ensures compliance with applicable laws and regulations.
Ensures the uniform and equitable application of organizational policies and procedures.
Assists in drafting new policies and procedures.
Advises store management, district managers, and Regional Vice Presidents on how to address ER related issues under their responsibility.
Takes proactive measures to increase awareness of policy and law, and identifies and addresses employee relations issues.
Facilitates employee relations and employment law training for field management.
Presents seminars and assists in orientation programs to educate field management regarding employment laws and policies.
Drafts information for handbooks, Operations Manual, and other training material.
Conducts on-site training and open-door sessions for hourly field employees.
Proactively addresses employee issues to safeguard company position.
When appropriate, seeks a quick and final resolution.
Resolves employee relations claims by collaborating with appropriate parties (FHR, DM, GM, RVP, Risk Management, Compensation, Benefits, Loss Prevention, EAP).
Makes recommendations regarding personnel disciplinary action when necessary.