Employee Relations Business Partner

S R International•Phoenix, AZ

21h•$38•Hybrid

About The Position

The Employee Relations Business Partner Contractor serves as the subject-matter expert, providing HR services and support to employees and managers on topics such as engagement, retention, benefits, and leaves. This role will support the unit in data and file management, compliance in developing metrics and data to support critical processes. This role serves as a resource for resolving workplace issues, including conducting investigations. The position emphasizes fostering a positive, reciprocal employer-employee relationship and proactively resolving workplace issues before they escalate. The role administers HR policies, collects and maintains HR data, processes paperwork according to established procedures, and recommends improvements. Tentative start date will be dependent upon interviews conducted, onboarding completed, and the state agency issuing a PO. Local Only Candidates - Resumes must specify the current location of the candidate, all those who do not state current location will not be considered. - AS A REMINDER - Candidates must be local at time of submission, and available for in person interviews within 1 week of the posting close date. Candidates must also be able to start within 2 weeks of an offer being made. 80% Remote - will be required to go onsite every other Monday, and other times as needed. Essential Functions The following functions are essential, with a significant emphasis on positive employee relations and issue management: 1. Project Management/Contribution Leads and actively participates in projects with cross-functional teams as assigned to include: Developing, maintaining, and coordinating detailed project plans to define roles and assignments, metrics, process documentation, actions and minutes for internal and external stakeholders Monitors project and audited milestones Prepares written reports for internal/external stakeholders documents results, KPIs and quality improvement Establishes and maintains effective working relationships with stakeholders, managing expectations Coordinates and facilities meetings 2. Employee Relations and Conflict Resolution Fosters a Positive Work Environment: Proactively works to maintain a work environment where employees feel motivated, contributing, and valued. Manager Coaching and Support: Trains, coaches, and supports people managers to ensure the employer-employee relationship is one of reciprocal value. Workplace Monitoring and Analysis: Monitors and analyzes the employer-employee relationship through surveys, conversations, and other data, preparing reports to support and recommend positive employee relations solutions. Issue Resolution and Investigation: Resolves workplace disputes, conducts formal investigations into complaints when warranted, and provides guidance to managers on performance management. Consultation and Documentation: Manages the employee relations consultation process by documenting detailed, factual summaries of current concerns, including relevant dates, locations, and incident descriptions. Case Analysis: Collects and reviews all relevant case data, including performance appraisals, previous corrective actions (e.g., documented coaching, PIP, or MOC), and formal disciplinary actions (e.g., Letter of Reprimand, Suspension). Factor Assessment: Identifies and documents any mitigating or aggravating factors related to the concern, as well as the team member's response to coaching and feedback. Compliance: Ensures employee relations practices comply with applicable federal, state, and local laws and regulations, as well as ADOR Personnel Policies. 3. Policy Interpretation and Administration Proposes, drafts, implements, interprets, trains, and reviews personnel policies and human resources guidelines. Responds to employee and manager requests related to policy interpretation. Tracks and maintains awareness of past precedents and policy exceptions to ensure fair and equitable application of policies.

Requirements

Minimum of four years previous experience in human resources, and specifically, employee relations.
In-depth knowledge of employment laws, rules, regulations, policies, and procedures pertaining to personnel administration and employee relations, FLSA, FMLA, ADA, and HIPAA.
Excellent verbal, written, and listening communication skills.
Ability to work in a confidential manner, ensuring information is shared with internal and external individuals appropriately.
Effective organization and time management and project management skills with the ability to manage multiple projects simultaneously and work in high-pressure situations.
Ability to understand and solve problems by applying intermediate analytical skills, including collecting, organizing, classifying, and synthesizing data.
4+ Years of experience in HR practices and Employe Relations Investigations
Google Suite
HR practices and employment laws, conducting ER related investigations, reviewing ER matters, familiarity with FMLA, ADA, etc.

Nice To Haves

Bachelor Degree in Business, HR or related field.
SPHR, or similar HR certification.

Responsibilities

Project Management/Contribution Leads and actively participates in projects with cross-functional teams as assigned to include: Developing, maintaining, and coordinating detailed project plans to define roles and assignments, metrics, process documentation, actions and minutes for internal and external stakeholders
Monitors project and audited milestones
Prepares written reports for internal/external stakeholders documents results, KPIs and quality improvement
Establishes and maintains effective working relationships with stakeholders, managing expectations
Coordinates and facilities meetings
Fosters a Positive Work Environment: Proactively works to maintain a work environment where employees feel motivated, contributing, and valued.
Manager Coaching and Support: Trains, coaches, and supports people managers to ensure the employer-employee relationship is one of reciprocal value.
Workplace Monitoring and Analysis: Monitors and analyzes the employer-employee relationship through surveys, conversations, and other data, preparing reports to support and recommend positive employee relations solutions.
Issue Resolution and Investigation: Resolves workplace disputes, conducts formal investigations into complaints when warranted, and provides guidance to managers on performance management.
Consultation and Documentation: Manages the employee relations consultation process by documenting detailed, factual summaries of current concerns, including relevant dates, locations, and incident descriptions.
Case Analysis: Collects and reviews all relevant case data, including performance appraisals, previous corrective actions (e.g., documented coaching, PIP, or MOC), and formal disciplinary actions (e.g., Letter of Reprimand, Suspension).
Factor Assessment: Identifies and documents any mitigating or aggravating factors related to the concern, as well as the team member's response to coaching and feedback.
Compliance: Ensures employee relations practices comply with applicable federal, state, and local laws and regulations, as well as ADOR Personnel Policies.
Proposes, drafts, implements, interprets, trains, and reviews personnel policies and human resources guidelines.
Responds to employee and manager requests related to policy interpretation.
Tracks and maintains awareness of past precedents and policy exceptions to ensure fair and equitable application of policies.