Employee Experience Specialist - TEMPORARY

Tompkins Financial Corporation•Ithaca, NY

46d•$21 - $28•Onsite

About The Position

The Employee Experience Specialist plays a vital role in supporting the day-to-day operations of the Employee Experience function. This role focuses on completing HR processes, coordinating onboarding activities, internal communications, maintaining documentation, and serving as a reliable point of contact for employee inquiries. The ideal candidate is detail-oriented, organized, and passionate about creating a positive workplace experience through consistent and efficient support. Position Goals: Support Onboarding, Offboarding & Orientation: Coordinate logistics for new hire onboarding, offboarding processes, and ensure timely completion of required documentation. Maintain HR Records: Accurately manage employee files, update HR systems, and support compliance with company policies. Provide HR Administrative Support: Respond to routine employee inquiries, assist with internal communications, and support HR projects as needed.

Requirements

Associate's degree or equivalent experience in Human Resources, Business Administration, or related field.
1-2 years of administrative or HR support experience preferred.
Strong organizational skills and attention to detail.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office and comfort with HR systems.
Ability to handle confidential information with professionalism and discretion.
Detail-Oriented: Demonstrates thoroughness in managing documentation, tracking data, and executing HR processes. Ensures accuracy in records, communications, and reporting.
Empathetic Listener: Actively listens to employee concerns with professionalism. Responds thoughtfully and ensures individuals feel heard and replies in a timely manner.
Organized & Reliable: Manages multiple tasks efficiently, meets deadlines consistently, and maintains structured workflows. Keeps processes running smoothly and ensures follow-through.
Collaborative: Builds strong working relationships and contributes to a positive, team-oriented environment.
Culturally Supportive: Understands and supports the organization's values and culture. Helps foster a respectful and engaging workplace through everyday interactions.

Responsibilities

Prepare onboarding materials and coordinate orientation materials.
Ensure completion, accuracy and filing of new hire and termination paperwork.
Maintain employee records in HRIS (UKG) and personnel files in compliance with regulations.
Update employee data such as job changes, name changes, and promotions.
Respond to employee inquiries and forward to appropriate HR team members.
Support execution of HR processes including development plans and evaluations.
Send and respond to email correspondence for HR related tasks.
Document processes and suggest improvements.
Audit, update and correct inaccurate records.
Provide administrative support for HR engagement activities and programs.
Support special projects and provide general administrative assistance to the HR team.