Employee Experience Representative

John Deere•Moline, IL

2d•Onsite

About The Position

There are over 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we're all about at John Deere. And it's why we're investing in our people and our technology like never before! Here the world's brightest minds are tackling the world's biggest challenges. If you believe one person can make the world a better place, we'll put you to work. RIGHT NOW. John Deere is an equal opportunity employer, including disabled & veterans. Primary Location: United States (US) - Illinois - Moline Function: People and Culture (CA) Title: Employee Experience Representative - 119421 Onsite/Remote:Onsite Position Your Responsibilities As an Employee Experience Representative for JD Commons Office located in Moline, IL, you will: Deliver exceptional service to our customers by researching, resolving, and responding to inquiries in a timely, professional, and customer-focused manner Administer HR processes such as Learning & Development, offer letters and requisitions, onboarding new hires, internal transfer activities, company organizational management and employee record maintenance Maintain a high degree of confidentiality Participate in continuous improvement projects, propose solutions and ideas to find more efficient ways to deliver HR support to employees Ensure Service Level Agreements are met or exceeded Collaborate with all members of the HROC, including Specialists, Advisors and Workforce Relations, on process improvements and escalation resolution VISA Sponsorship is NOT available for this position

Requirements

Exceptional attention to detail
Proven ability to multi-task, manage concurrent tasks, and change priorities
Strong analytical and organizational skills, excellent problem-solving capabilities
Experience collaborating in a team environment
Exceptional written, oral, and interpersonal communication skills
Demonstrated ability to promote and implement changes in support of major processes

Nice To Haves

Experience in an HR process or HR operations role
Working knowledge of HR processes
Experience working within Success Factor system modules (i.e., Learning Administration, Employee Profile, Recruiting, Onboarding, etc.)
Proficiency with Microsoft Excel

Responsibilities

Deliver exceptional service to our customers by researching, resolving, and responding to inquiries in a timely, professional, and customer-focused manner
Administer HR processes such as Learning & Development, offer letters and requisitions, onboarding new hires, internal transfer activities, company organizational management and employee record maintenance
Maintain a high degree of confidentiality
Participate in continuous improvement projects, propose solutions and ideas to find more efficient ways to deliver HR support to employees
Ensure Service Level Agreements are met or exceeded
Collaborate with all members of the HROC, including Specialists, Advisors and Workforce Relations, on process improvements and escalation resolution

Benefits

Flexible work arrangements
Highly competitive base pay
Savings & Retirement benefits (401K and Defined Contribution)
Healthcare benefits with a generous company contribution in the Health Savings Account
Adoption assistance
Employee Assistance Programs
Tuition assistance
Fitness subsidies and on-site gyms at specific Deere locations
Charitable contribution match
Employee Purchase Plan & numerous discount programs for personal use
Vacation and Holiday Pay