Employee Experience & People Programs Specialist

DriveWealth•New York, NY

9h•$90,000 - $110,000•Onsite

About The Position

The Employee Experience & People Programs Specialist is a highly visible, front-facing member of the People team, responsible for delivering a seamless and engaging employee experience across our New York office. This role sits at the intersection of workplace experience, internal programming, and People Operations, ensuring both the day-to-day office environment and broader employee initiatives run smoothly. You will serve as a primary point of contact for employees and visitors at our front desk, while also owning and executing internal events and employee experience programming end-to-end. In parallel, you will partner closely with the HR Business Partner (HRBP) for our Technology and Product organizations to support core People Operations processes and team initiatives. We are actively integrating AI into how we work. This role will play a part in adopting and applying AI tools to enhance employee experience, streamline operations, and improve internal programs. Success in this role means creating a welcoming, well-run office environment, delivering high-quality internal programming, and helping to operationalize People initiatives that support our growing teams. This role is based in the Financial District of New York City and requires a consistent in-office presence.

Requirements

3–6 years of experience in Employee Experience, People Operations, HR, Workplace Experience, or a related role
Experience managing internal events or employee engagement programming end-to-end
Curiosity and comfort with AI tools and a willingness to incorporate them into day to day work
Comfort operating in a highly visible, front-facing role with strong interpersonal presence
Strong organizational skills with the ability to manage multiple priorities and execute with attention to detail
A service-oriented mindset with a focus on creating thoughtful, high-quality employee experiences
Ability to balance hands-on execution with process improvement and operational rigor
Strong communication skills and ability to partner cross-functionally across teams
Familiarity with HR systems (e.g., HRIS platforms) and collaboration tools (e.g., Google Suite, Slack)

Nice To Haves

Experience working in a fast-paced, high-growth, or technology-driven environment preferred

Responsibilities

Serve as the primary front-of-house presence, creating a welcoming and professional experience for employees, candidates, and visitors
Manage day-to-day front desk operations, including greeting guests, coordinating arrivals, and supporting office logistics
Identify opportunities to incorporate AI into workplace experience and people programs to enhance scalability and impact
Maintain a high-functioning, organized, and well-stocked office environment
Partner with vendors and internal teams to support office operations, supplies, and facilities-related needs
Act as a go-to resource for in-office employees, helping resolve day-to-day workplace questions and needs
Own and execute the company’s internal events and programming calendar, including cultural moments, team events, and company-wide initiatives
Manage events end-to-end: planning, logistics, vendor coordination, communications, and on-site execution
Partner with leadership, Communications, and Workplace Experience to ensure strong participation and alignment across events
Continuously improve employee engagement initiatives to support culture, connection, and return-to-office (RTO) experience
Gather feedback and track participation to refine and elevate programming over time
Partner closely with the HRBP supporting Technology and Product to coordinate and execute People initiatives
Support onboarding and offboarding processes, ensuring a seamless and high-quality employee experience
Assist with employee lifecycle processes, including internal transfers, promotions, and documentation
Serve as a point of contact for employee questions related to policies, benefits, and day-to-day People support
Leverage AI tools to improve efficiency across People Operations workflows, event planning and employee support
Help coordinate performance cycles, engagement initiatives, and team-specific programs
Maintain accurate employee data within HR systems (HRIS), ensuring data integrity and operational excellence
Help streamline workflows and improve processes across People Operations and employee experience
Support reporting and tracking across engagement, events, and People metrics
Assist with compliance-related processes, documentation, and audit preparation as needed