Employee Experience & Inclusion Manager

The RealReal•Perth Amboy, NJ

1d•$115,000 - $125,000

About The Position

As the Employee Experience & Inclusion Manager you will be integral to driving internal culture at The RealReal. You will design and deliver a seamless, inclusive, and high-energy end-to-end journey for every employee. You won’t just manage programs; you will cultivate an environment where diversity, inclusion, and belonging are woven into our DNA, and where employee engagement is a natural byproduct of a supportive workplace. You will be responsible for partnering with the People team and cross-functional business teams.

Requirements

5+ years of experience in Employee Experience, HR, People Ops, or Culture
Strong interpersonal communication skills, including experience working with executive level
Passion for Employee Experience programs and high emotional intelligence
Solution-oriented and focused on continuous improvement with a strategic approach
Proven track record of building creative and holistic programs that result in measurable change
Strong budget management skills
The ability to lead through influence with clear storytelling
Data-oriented with the ability to use metrics (NPS, turnover, engagement scores) to tell a story and drive change
Experience with engagement tools (e.g., CultureAmp, Lattice, or Glint)
Strong project management skills
High attention to detail, organized, and have a passion for high quality work
Experience working with a diverse group of employee types across fulfillment centers, corporate offices, virtually and in-person

Nice To Haves

Proficient with Google Suite
Ability to travel 15%

Responsibilities

Culture & Brand Advocacy Identify opportunities to improve employee experience using both qualitative and quantitative data.
Partner with our Brand and Communications teams to ensure our internal culture and programs align with our external employer brand.
Develop and execute programs that create a workplace where people feel seen, heard, and valued.
Owns community across a range of cohort groups to monitor engagement and experience needs, while helping to drive greater understanding and build breakthrough experience programming
Audit and optimize every touchpoint of the employee lifecycle: from recruitment to a thoughtful offboarding process.
Innovate to move beyond perk offerings and create a meaningful framework for cultural programs and activities
Own and lead the end-to-end employee onboarding experience that ensures new hires feel a sense of belonging from day one.
Integrate diversity, inclusion, and belonging principles into all people processes (hiring, performance reviews, and promotions).
Own Employee Resource Group (ERG) strategy and programming.
Have an expansive view of all channels to grow internal communities across all platforms (Slack, intranet, internal communication platforms), in partnership with the Comms team.
Manage internal recognition tools that foster a culture of peer-to-peer appreciation.
Design engagement strategies that maintain connection across all physical and remote locations.