The Employee Development Manager is responsible for designing, developing, evaluating, and implementing training and development initiatives that directly align with the credit union’s strategic goals and objectives. This role builds a consistent, data‑driven training framework that enhances professional development pathways, supports career growth, and fosters a culture of continuous learning across the organization. A critical focus of this position is the creation and delivery of operational training programs for branch and contact center teams, ensuring employees are equipped with the knowledge, skills, and tools necessary to deliver efficient, accurate, and member‑focused service. The Employee Development Manager will oversee the entire employee development experience, from onboarding and initial training through continuous learning and career growth. The Employee Development Manager partners closely with the VP of Employee Experience to cultivate a workplace culture defined by individuals who are Focused, Engaged, Trustworthy, Humbly Confident, and driven to Achieve. By collaborating with leadership teams across departments, this role ensures employees are optimally engaged, fulfilled in their work, and empowered to provide superior member experiences that drive organizational success.