Employee Benefits Enroller- Seasonal
About The Position
Higginbotham, a privately held, independent insurance and financial services firm that ranks within the top 20 nationwide, has an immediate opening for a Seasonal Employee Benefits Enroller for our Fort Worth office. As a benefits enroller, your primary responsibility is to explain the employer-sponsored benefits plan. This role involves answering questions to help both employers and employees identify which programs best meet their needs and guiding them through the open enrollment process. During annual open enrollment periods, benefits enrollers assist employees in understanding and enrolling in various benefits, including health, dental, and life insurance, as well as other employer-provided benefits.
Requirements
- Active Texas Life and Health insurance license
- Knowledge of employee benefits and the enrollment process
- Simplify benefits information to make it easy for employees to understand
- Manage inbound and outbound calls
- Assist with completing necessary forms or using online enrollment systems.
- Ability to navigate enrollment systems, along with medium‑to‑high technology proficiency
- Record call details accurately
- Exhibit true empathy and a genuine willingness to assist employees
- Demonstrate complete dedication and follow-through
- Computer proficient
- Knowledge of employee benefits, COBRA administration and insurance
- Maintain appropriate license for advising employees on insurance products.
- Thorough knowledge of employee benefit plans and their operations.
- Good working knowledge of COBRA administration a plus.
- Ability to create, copy, edit, save & send using Word, Excel & Outlook
- Ability to type and talk at the same time and navigate through multiple screens
- Must be comfortable working in various software programs at the same time.
- Must be organized and detailed oriented, self-motivated but not afraid to ask questions.
- Needs to be comfortable working with all types of people and on multiple projects simultaneously.
- Must have current / Active General Lines Insurance License or be willing to obtain it within 30-days.
- Must be Bilingual / Spanish
Nice To Haves
- Prefer five (5) or more years of employee benefits, insurance experience, and customer service
Responsibilities
- Explain the employer-sponsored benefits plan
- Answer questions to help both employers and employees identify which programs best meet their needs
- Guide them through the open enrollment process
- Assist employees in understanding and enrolling in various benefits, including health, dental, and life insurance, as well as other employer-provided benefits
Benefits
- Generous employee benefits package which includes a robust wellness program
- Employee Ownership Opportunities
- Career progression opportunity – the potential for growth within the company
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What This Job Offers
Education Level
No Education Listed
Number of Employees
11-50 employees
