Employee Benefits Account Coordinator

Brown & Brown Insurance•Tacoma, WA

1d•$19 - $31

About The Position

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Employee Benefits Account Coordinator to join our growing team in Tacoma, WA. How You Will Contribute: Perform routine clerical tasks including data entry and filing including renewing customers’ benefit plans in the customer management system Review and update plan attributes in the customer management system following each renewal Work with carriers to request materials for customers (e.g., Open Enrollment materials) and/or follow up on previous requests made by AMs Support AMs with processing adds, terms or changes to employee enrollments Communicate with carriers regarding customer billing discrepancies or simple claims issues Generate personalized forms for each customer (e.g., Annual Compliance Notices) Review carrier contracts for accuracy Draft employee communications materials for peer review by AM Read and respond to all emails within one business day On occasion, pull files from ImageRight and email to Producers, at AM’s request Maintain appropriate level of confidentially of information processed Other duties or special projects may be assigned Skills & Experience to Be Successful: Bachelor’s Degree (BA/BS) or be a high school graduate with a minimum of one (1) year of office environment experience; other combination of work and/or education will be considered Willingness and desire to learn about Employee Benefits Fluent with Microsoft Windows, Office 365, Word, and Excel Ability to learn software program at an accelerated ability Exceptional telephone demeanor Must have excellent customer service and interpersonal skills #LI-AFZ Pay Range $19.23 - $31.25 Hourly The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.” While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers. If you are an existing Brown & Brown teammate, please click here to apply to a job on our internal career site.

Requirements

Bachelor’s Degree (BA/BS) or be a high school graduate with a minimum of one (1) year of office environment experience; other combination of work and/or education will be considered
Willingness and desire to learn about Employee Benefits
Fluent with Microsoft Windows, Office 365, Word, and Excel
Ability to learn software program at an accelerated ability
Exceptional telephone demeanor
Must have excellent customer service and interpersonal skills

Responsibilities

Perform routine clerical tasks including data entry and filing including renewing customers’ benefit plans in the customer management system
Review and update plan attributes in the customer management system following each renewal
Work with carriers to request materials for customers (e.g., Open Enrollment materials) and/or follow up on previous requests made by AMs
Support AMs with processing adds, terms or changes to employee enrollments
Communicate with carriers regarding customer billing discrepancies or simple claims issues
Generate personalized forms for each customer (e.g., Annual Compliance Notices)
Review carrier contracts for accuracy
Draft employee communications materials for peer review by AM
Read and respond to all emails within one business day
On occasion, pull files from ImageRight and email to Producers, at AM’s request
Maintain appropriate level of confidentially of information processed
Other duties or special projects may be assigned