Emergency Solutions Case Facilitator

Northeastern Center Inc • Auburn, IN

2d

About The Position

The Emergency Solutions Case Facilitator operates as a team member under the supervision of the Emergency Solutions Team Manager.

Primary job duties include 24/7/365 on call for crisis intervention services and acting as community liaison between Northeastern Center and referral sources. On call services include telephone, face-to-face, and telehealth interactions with clients.
Follow-up action on previous emergency calls and maintaining positive working relationships with referral sources (hospitals, nursing homes, etc.) are other essential tasks.

Requirements

• A bachelor's degree related to Mental Health.
• Lived experience is required. Lived experience is defined as either a personal experience in their own recovery form mental health or substance use or direct experience supporting a loved one in their recovery journey.
• Certified Peer Support Professional Certification (Must be obtained within 90 days of hire).
• Must possess a valid driver's license

Responsibilities

• 24/7/365 on call for crisis intervention services
• Acting as community liaison between Northeastern Center and referral sources
• On call services include telephone, face-to-face, and telehealth interactions with clients
• Follow-up action on previous emergency calls
• Maintaining positive working relationships with referral sources (hospitals, nursing homes, etc.)

Benefits

• Excellent benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees