Emergency Response Administrator

Witt O'Brien's•Tulsa, OK

6d•Onsite

About The Position

Emergency Response (ER) Administrator Position Summary The Emergency Response (ER) Administrator provides comprehensive administrative and operational support to ensure the effective coordination of emergency response activities and day-to-day office functions. This role is critical in maintaining accurate documentation, timely communication, and organized project management in a fast-paced environment. The ER Administrator collaborates with internal teams and external clients to support emergency response operations and overall office efficiency.

Requirements

High school diploma or equivalent
Proven experience as an administrative assistant or in a similar role, preferably within an emergency services or crisis management environment
Strong organizational and multitasking abilities
Excellent written and verbal communication skills
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), and general office equipment
Ability to work independently, as well as collaboratively within a team
Strong attention to detail and accuracy
Ability to handle sensitive information with integrity and confidentiality
Flexibility and adaptability in a fast-paced environment
Ability to sit and work at a computer for extended periods
Ability to lift and carry office supplies (up to 25 lbs)

Responsibilities

Provides administrative support to the team, including scheduling meetings, coordinating logistics, and managing documentation
Answers phone calls, schedules appointments, greets walk-ins, accepts mail/packages, and writes correspondences
Receives and documents emergency response calls; completes call sheets for incidents received directly by the office
Prepares detailed emergency response reports for all ER projects; submit to the District Manager for review and approval before forwarding to the client within 24 hours of dispatch
Initiates and sets-up all new projects in the company’s system Entesr and completes expense reports for office and field personnel
Assists with the preparation of reports, presentations, and other materials for emergency response planning
Manages office supplies and equipment, ensuring necessary items are stocked and available for field operations
Serves as a point of contact between the field team and internal departments such as Safety, HR, and Fleet, ensuring timely and accurate information sharing
Handles confidential and sensitive information with the utmost professionalism and discretion
Performs general office duties such as filing, data entry, and maintaining organized records
Performs other duties as assigned