Emergency Medical Services Manager

CCM Health Brand•Montevideo, MN

1d•$87,734 - $120,786

About The Position

The Emergency Services Manager is responsible for the leadership, administration, and operational oversight of a hospital-based Emergency Medical Services (EMS) program in the State of Minnesota. This role ensures compliance with Minnesota EMS statutes (Minn. Stat. §144E), Minnesota Department of Health (MDH) EMS licensing requirements, and hospital regulatory standards , while supporting high-quality patient care, staff performance, and fiscal responsibility. The EMS Manager oversees ambulance staffing, scheduling, equipment, vehicles, budget performance, quality improvement, and regulatory compliance. The Manager works in close collaboration with Emergency Department leadership, hospital administration, and regional EMS partners to ensure seamless integration between pre-hospital and hospital-based emergency services.

Requirements

Valid, non-restricted Minnesota Driver’s License
EVOC or equivalent emergency vehicle operations training (required or obtainable within one year)
Completion of hospital-required safety, compliance, and emergency preparedness training
Strong leadership, communication, and team-building skills
Knowledge of Minnesota EMS statutes, MDH licensing standards, and ambulance operations
Ability to develop, implement, and evaluate ambulance service policies and procedures
Budget development and fiscal management skills
Strong organizational, analytical, and problem-solving abilities
Ability to manage multiple priorities and frequent interruptions
Ability to collaborate effectively with clinical and non-clinical departments
Minimum of five (5) years of experience in EMS, ambulance operations, healthcare operations, or public safety preferred
Minimum of two (2) years in a supervisory or management role preferred

Nice To Haves

Current Minnesota Paramedic license preferred
National Registry Paramedic (preferred)
Bachelor’s or Master’s degree in: Healthcare Administration, Emergency Services Management, Related healthcare field
Non-paramedic candidates must demonstrate experience in ambulance service operations, EMS system management, or hospital-based emergency services, and the ability to manage licensed EMS personnel in collaboration with medical direction.
Direct ambulance service experience strongly preferred
Hospital-based ambulance service experience preferred
ICS 100/200/700/800 preferred

Responsibilities

Leadership
Administration
Operational oversight of a hospital-based Emergency Medical Services (EMS) program
Ensuring compliance with Minnesota EMS statutes (Minn. Stat. §144E)
Ensuring compliance with Minnesota Department of Health (MDH) EMS licensing requirements
Ensuring compliance with hospital regulatory standards
Supporting high-quality patient care
Supporting staff performance
Supporting fiscal responsibility
Overseeing ambulance staffing
Overseeing ambulance scheduling
Overseeing ambulance equipment
Overseeing ambulance vehicles
Overseeing budget performance
Overseeing quality improvement
Overseeing regulatory compliance
Collaboration with Emergency Department leadership
Collaboration with hospital administration
Collaboration with regional EMS partners
Ensuring seamless integration between pre-hospital and hospital-based emergency services