Emergency Med Serv Dispatcher

MyMichigan Health • Midland, MI

47d

About The Position

This position answers emergency telephones, dispatches ambulances, and takes control of an emergency scene until Emergency Medical Services (EMS) personnel arrive. Completes billing forms, maintains computer logs, arranges air flights, and coordinates fire and police assistance and advanced life support intercepts. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft® Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health.

Requirements

• BLS - Basic Life Support Required Equivalent Experience - Within 1 month of hire or transfer
• High School Diploma or GED
• Require knowledge of basic life support and emergency medicine as normally acquired through completion of Basic EMT program and licensing and prefer 1 year field experience is preferred.
• Completion of training program within departmental orientation to obtain certification as an Emergency Medical Dispatcher.
• Ability to work independently to produce desired results.
• Interpersonal skills needed to communicate successfully with individuals and groups and to communicate ideas and concepts in a clear and understandable manner.
• Geographical skills needed to read maps and to take and give directions.
• Mandatory tuberculosis (TB) testing must be done annually. Mandatory Occupational Safety and Health Administration (OSHA) training must be completed annually according to the Exposure Control Plan.
• Overall vision and hearing is necessary with or without assisted device(s).
• Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.
• Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.

Nice To Haves

• EMT-B - EMT Basic Preferred Equivalent Experience - Preferred knowledge of basic life support and emergency medicine as normally acquired through completion of Basic EMT program.
• EMT-S - EMT Specialist Preferred Equivalent Experience -

Responsibilities

• Receives incoming emergency ambulance requests. Dispatches ambulances to emergency and non-emergency situations.
• Determines the need for police and/or fire-rescue assistance and contacts the appropriate law enforcement agency.
• Maintains daily computer logs for both Gladwin and Midland EMS. Maintains daily computer statistics for Gladwin and Midland.
• Completes all billing forms using proper codes and obtaining any additional information needed.
• Receives and schedules non-emergency transfers. Maintains adequate coverage for both Midland and Gladwin departments by shifting vehicles.
• Determines and coordinates Advanced Life Support (ALS) and helicopter intercepts.
• Takes control of scene via telephone giving pre-arrival emergency medical directions to family, patient, or bystanders.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees