Emergency Dispatcher

Presbyterian Healthcare Services • New York, NY

11d • $17 - $25 • Onsite

About The Position

To receive emergency and non-emergency calls and dispatch security personnel to designated locations

Requirements

• Less than one year experience in general security, however 1 year security experience preferred.
• Must possess effective communication and written and documentation skills.
• Type accurately at a speed necessary for successful job performance
• Must be able to perform all requirements and training of a security technician.
• Must be able to demonstrate familiarization of hospital locations (PHS, KPH, RMC ) and security operations within 6 months of hire date.

Responsibilities

• Receive emergency and non-emergency service calls from the public and staff requesting a variety of services.
• Evaluate and determine nature, location, and priority of emergency; dispatch security officers as necessary.
• Gathers necessary information over the radio, phone or in person in a timely, efficient and professional manner..
• Monitor special alarms that are connected to the communications systems; take appropriate action as needed.
• Follow established emergency procedures as assigned by department maintain communications with law enforcement and emergency agencies as needed.
• Operate several computer programs relating to dispatch and alarm systems perform data entry of dispatch information.
• Completes activity log for each shift worked, detailing activities, and accounting for complete shift or duty hours.
• Maintains logs of patient valuables or lost and found articles
• Maintain and enforce established departmental/organizational policies and procedures.
• Keep supervisor informed of activities and Issues during the shift.
• Enhances professional growth and development through participation in educational programs, current literature, in-service meeting and scheduled training.
• Gives appropriate response times to requests for service
• Reports to work on time, properly uniformed
• Gathers necessary information (pass on) at start of shift to ensure he/she is up to date on current events to adequately perform their duties.
• Maintains a high level of confidentiality as required and reports any confidentiality breaches to proper authorities immediately or as soon as possible.
• Reports all possible complaints to supervisor or director as soon as possible and documents.
• Keeps supervisor or director informed of any changes in personal information related to work.
• Attends all mandatory meetings, classes, etc.
• Performs other related duties as assigned, requested or required.

Benefits

• All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.
• Wellness Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed