Emergency Dispatcher

Citizen Potawatomi NationShawnee, OK
38d$16 - $23

About The Position

JOB SUMMARY: Answer all in-coming calls, welcome visitors and direct them to the appropriate personnel or department for assistance.

Requirements

  • Must have a High School diploma or GED equivalent.
  • Computer skills, including Word, Excel and Access.
  • Report writing and data entry skills.
  • Must be able to type 50 wpm.
  • Knowledge of other office equipment.
  • Must have excellent written and verbal communication skills.
  • Must be able to stay calm in emergency situations.
  • Must be able to multitask.
  • Perform other duties and projects as required by management.

Responsibilities

  • Responsible for answering four 911 telephone lines and eight administration telephonelines. Ensuring that phone messages are taken accurately and are deliveredpromptly.
  • Responsible for answering a 20-25 channel radio and dispatching calls to theappropriate agency.
  • Responsible for logging all incoming and outgoing phone and radio calls.
  • Responsible for greeting individuals who come into the office and directing themto the appropriate staff or agency.
  • Assist in maintaining files and perform general clerical duties.
  • Assist responders as needed
  • All other duties as assigned by the Chief of Police
  • Perform other duties and projects as required by management.

Benefits

  • Medical, Dental and Vision Insurance. The Biweekly deduction from employee paycheck is $40.00 for Employee Only, $95.00 Employee plus Children, $120.00 Employee plus Spouse, and $140.00 Employee plus family.
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