Emergency Communications Operator

HL-GA Battery Company LLC•Ellabell, GA

15h•Onsite

About The Position

The Emergency Communications Operator supports the Environmental Health & Safety (EHS) emergency response program by monitoring alarm systems, receiving emergency notifications, and dispatching internal response personnel. This position serves as the central coordination point for emergency communications during alarms, incidents, and emergency events within the manufacturing facility. The role requires strong communication skills, attention to detail, and the ability to remain calm and organized during emergency situations.

Requirements

High School Diploma or GED required
Prior experience in security operations, emergency dispatch, industrial safety, or similar operational environments preferred
This position supports continuous manufacturing operations. Employees are expected to demonstrate consistent attendance, punctuality, and reliability to ensure safe and efficient production operations.
Team members must be able to work scheduled shifts, overtime as required, and maintain dependable attendance in accordance with company attendance policies.
Strong verbal communication and radio communication skills
Ability to remain calm and organized during emergency situations
Strong attention to detail and documentation accuracy
Ability to monitor multiple systems and respond quickly to alarms
Basic computer proficiency for documentation and reporting
Ability to maintain focus and attention to detail while monitoring multiple alarm and communication systems in a continuous production environment.

Nice To Haves

CPR / First Aid preferred
HazMat Awareness preferred
ICS-100 (Incident Command System) preferred
Experience working in a manufacturing, industrial, security, or emergency operations environment preferred
Experience using radio communications, alarm monitoring systems, or dispatch systems preferred
Demonstrated reliable work history and consistent attendance in prior employment.

Responsibilities

Monitor facility fire alarm systems, gas detection systems, and other safety monitoring systems.
Receive and evaluate emergency alarms, calls, and notifications.
Dispatch internal emergency response personnel in accordance with established procedures.
Notify municipal emergency services when required by established protocols.
Maintain communication with responding personnel and on-site emergency response teams via radio or other communication systems.
Support coordination of emergency response activities as directed by EHS leadership or the Incident Commander.
Support emergency announcements and notification procedures when required.
Coordinate with plant security, operations, and EHS personnel during incident response.
Accurately document alarms, incidents, and response activities.
Maintain dispatch logs, alarm records, and incident documentation.
Track response times and assist with preparation of internal reports.
Maintain records related to fire system impairments and fire watch activities.
Assist the EHS team with emergency preparedness activities.
Participate in emergency response drills and exercises.
Support coordination of internal fire brigade or emergency response teams.
This position supports essential manufacturing operations and may require working day or night shifts, weekends, holidays, overtime, and reporting to work during emergency situations, inclement weather events, or other operational disruptions when it is safe to do so.
Comply with all health, safety, environmental, and fire safety regulations
Follow established emergency communication protocols and escalate incidents to appropriate personnel according to company procedures.
Maintain cleanliness at work-site in accordance with 5S3R Standards
Sort, Set in order, Shine, Standardize, Sustain
Right Location, Right Quantity, Right Container
Perform other duties as assigned