Emergency Communication Dispatcher, Public Safety
About The Position
Are you a highly-motivated detail-oriented multi-tasker who enjoys working with a team of people? If so, you could be a perfect fit for the Emergency Communications Dispatcher for the University of Cincinnati's Department of Public Safety. Under the direction of a higher level supervisor, you would operate communication equipment to dispatch personnel and equipment for Public Safety's Police Division. If you have experience operating emergency communications equipment and are interested in one of the best benefits packages in the area, please read on. As one of the largest employers in the region, the University of Cincinnati offers a generous vacation and benefits package including tuition remission for all eligible full and part-time employees, their dependents, and spouse or domestic partner. Additional professional development opportunities are available through Communiversity along with unlimited access to E-Learning courses. A variety of retirement options are offered including an opportunity to participate in a traditional pension plan as well as optional supplemental retirement plans. Very cost-effective healthcare and dental plan options are available accompanied by health savings accounts, flexible spending accounts, and employee assistance programs. Employee discounts are offered through numerous organizations including the Campus Recreation Center, University Athletics, Cincinnati Ballet, Cincinnati Zoo, Newport Aquarium, US Bank Arena, Cincinnati Bengals, and the University Bookstore. Please visit www.uc.edu/hr/benefits to discover all of the benefits offered. Under direct supervision from the Emergency Communication Center Manager, a higher-level Emergency Communications Dispatcher, supervisor, or training officer, operate communication equipment dispatching personnel and equipment.
Requirements
- High School Diploma/GED
- Six (6) months computer or keyboarding, and at least one year extensive telephone experience is required.
- Must obtain Regional Crime Information Center (RCIC) certification, APCO PST 1 certification, and Priority Dispatch IAED EMD certification by end of one year probationay period.
Nice To Haves
- Telephone experience within a public safety setting
Responsibilities
- Operate radio, telephone and computer equipment at base station. Coordinate communication operations for Law Enforcement, Facilities Management, Fire Inspectors, Fire Alarm Technicians, Parking Services, and Student Health.
- Receive and record telephone calls; receive and transmit communication dispatching personnel and equipment to all UC campuses.
- Operate equipment and enter data/queries into the appropriate computerized system; monitor and perform all functions for RCIC/LEADS; monitor computer operations and transmit messages; monitor proprietary alarm systems, radio systems, and environmental control computer; monitor multiple screens and operate equipment simultaneously.
- Maintain radio, teletype and other required records.
- Operate with a headset or handset for radio and phone functionality
- Required to work all shifts, weekends, and holidays throughout training period. After training period, may require working rotating shifts, weekends, and holidays.
- Perform related duties based on departmental need. This job description can be changed at any time.
Benefits
- UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance.
- UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university.
- As a UC employee, you won't contribute to Social Security (except Medicare). Instead, you'll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14-18% of your salary based on position.
- UC prioritizes work-life balance with a generous time-off policy, including: Vacation and sick time 11 paid holidays and additional end-of-year paid time off (Winter Season Days) 6 weeks of paid parental leave for new parents
- Comprehensive health coverage (medical, dental, vision, prescription)
- Flexible spending accounts & wellness programs
- Professional development & mentorship opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Educational Services
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
