Embedded Payments Onboarding Manager

U.S. Bank • Minneapolis, MN

2d • Hybrid

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description U.S. Bank is seeking a motivated Project Manager with strong IT project management process and methodologies experience to contribute toward the success of our technology initiatives. As the Embedded Payments Onboarding Manager, you will lead the end-to-end onboarding process for strategic partners and clients integrating embedded payment solutions within our banking ecosystem. You will serve as the primary liaison between internal stakeholders (product, compliance, risk, operations) and external partners (fintech’s, platforms, and enterprise clients), ensuring seamless, compliant, and scalable onboarding experience.

Requirements

• Bachelor's degree, or equivalent work experience
• Three to five years of experience in project management activities
• Thorough knowledge of assigned business line or functional area
• Demonstrated management and leadership skills
• Strong organizational and analytical skills
• Advanced knowledge of project management
• Ability to identify and resolve exceptions and to analyze data
• Excellent verbal and written communication skills

Nice To Haves

• Experience in client onboarding, implementation, or partner success roles within banking, fintech, or payments.
• Deep understanding of embedded finance, APIs, and digital payment ecosystems.
• Strong knowledge of regulatory frameworks (e.g., BSA/AML, PCI-DSS, NACHA, FFIEC).
• Proven ability to manage complex projects and multiple stakeholders.

Responsibilities

• Client Onboarding Leadership: Manage and optimize the onboarding lifecycle for embedded payment clients, from initial scoping through go-live and post-launch support.
• Cross-Functional Coordination: Collaborate with product, engineering, legal, compliance, and operations teams to ensure all onboarding requirements are met efficiently and securely.
• Partner Enablement: Guide partners through technical integration, U.S. Bank processes, risk assessments, and regulatory compliance requirements.
• Process Optimization: Identify and implement improvements to onboarding workflows, documentation, and partner experience.
• Risk & Compliance Alignment: Ensure all onboarding activities align with banking regulations, U.S. Bank policies, and internal risk frameworks.
• Stakeholder Communication: Provide regular updates to senior leadership on onboarding progress, risks, and key metrics.
• Mentorship & Leadership: Mentor junior onboarding managers and contribute to the development of onboarding best practices and playbooks.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level