Embedded Payments Account Manager

U.S. Bank National Association • Cincinnati, OH

10d

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
Directly and through Treasury Management Consultants (TMCs), and Embedded Payment Consultants (EPCs), own all of the payments management activities for high value and other key relationships in the embedded payments vertical. Assumes full responsibility for portfolio growth and expansion of cumulative relationships in conjunction with EPCs/TMCs and other banking partners. Identifies and refers new business opportunities with existing clients to EPCs/TMCs and support sales process. Monitors and enhances profitability of all relationships and proactively takes action to mitigate client and revenue attrition.
Responsible for managing the discovery, engagement and program delivery for Financial Technology (FinTech) and embedded payment opportunities and projects. This is a sales support role that works with embedded payment consultants to support sales and client onboarding initiatives to realize revenue as quickly as possible. This position will also manage assigned accounts and projects to retain customers and drive revenue. Works with internal and external stakeholders to ensure that the right partners are effectively engaged, projects are efficiently executed, and opportunities are advanced and tracked. Partners with Embedded Payments, Product Management and other stakeholders to evaluate and discover opportunities to drive growth. He/she will be responsible for displaying a comprehensive understanding of the technical aspects of our company's products and services and how they integrate into the customer's operations, consistent with a bundled or solution-oriented approach to obtaining new business. As opportunities surface outside of Embedded payments, will communicate and pass the opportunity to the respective organizations. Additional responsibilities include:
Creation of business cases associated with their assigned accounts to create a “plan” as to how to grow their book of business.
Comfortable working in a matrixed organization structure. This may mean at times taking direction from multiple sources with a focus on customer satisfaction and revenue generation.
Comfortable working through preestablished sales channels to bring and sell solutions to end customers. (RMs, TMCs., etc.)
Demonstrated ability to build customer confidence in the Banks technical solutions, addressing technical objections/concerns from the customers perspective throughout the sales cycle.
Develops and delivers customized client proposals, demonstrations, and presentations.
Consults in technical sales strategy for customers.
Consults to internal Bank channels to help identify and uncover opportunities.
Willing to and enjoys selling as part of a team.
Good communication and presentation skills.
Assists in proposal preparation, pricing recommendations, and implementation support; and Trains sales team(s) with product technical details.

Requirements

• Bachelor's degree, or equivalent work experience
• Three to five years of treasury management experience

Nice To Haves

• Demonstrated sales support background and experience.
• Proficient technical and analytical acumen.
• Knowledge of Treasury Management products and solutions in primary area of responsibility, as well as related products and solutions offered by other Bank lines of business.
• Expert proficiency demonstrating complex/software-based solutions.
• Excellent program management and strategic planning experience and skills
• Good organizational, managerial and cross-functional project management skills
• Ability to collaborate with large teams, problem solve, and work independently when necessary
• Experience with design thinking methodology and working in an agile and waterfall environment a plus

Responsibilities

• Own all of the payments management activities for high value and other key relationships in the embedded payments vertical.
• Assumes full responsibility for portfolio growth and expansion of cumulative relationships in conjunction with EPCs/TMCs and other banking partners.
• Identifies and refers new business opportunities with existing clients to EPCs/TMCs and support sales process.
• Monitors and enhances profitability of all relationships and proactively takes action to mitigate client and revenue attrition.
• Responsible for managing the discovery, engagement and program delivery for Financial Technology (FinTech) and embedded payment opportunities and projects.
• Manage assigned accounts and projects to retain customers and drive revenue.
• Works with internal and external stakeholders to ensure that the right partners are effectively engaged, projects are efficiently executed, and opportunities are advanced and tracked.
• Partners with Embedded Payments, Product Management and other stakeholders to evaluate and discover opportunities to drive growth.
• Creation of business cases associated with their assigned accounts to create a “plan” as to how to grow their book of business.
• Comfortable working in a matrixed organization structure.
• Comfortable working through preestablished sales channels to bring and sell solutions to end customers.
• Demonstrated ability to build customer confidence in the Banks technical solutions, addressing technical objections/concerns from the customers perspective throughout the sales cycle.
• Develops and delivers customized client proposals, demonstrations, and presentations.
• Consults in technical sales strategy for customers.
• Consults to internal Bank channels to help identify and uncover opportunities.
• Willing to and enjoys selling as part of a team.
• Good communication and presentation skills.
• Assists in proposal preparation, pricing recommendations, and implementation support; and Trains sales team(s) with product technical details.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees