Email Security Lead

AIG Insurance • Charlotte, NC

23d • Onsite

About The Position

At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology (IT) team equips our colleagues with the latest tools to complete their work efficiently, with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. Innovation in IT drives innovation across the organization. How you will create an impact This role is part of the CISO organization - You will be responsible for the design, manage and enhance the organization’s email security infrastructure, implementing best practices to protect against email-based threats, and ensuring that email systems are secure, reliable and resilient against cyberattacks. This includes the development and implementation of security policies, procedures, and controls, the evaluation and selection of security products and services. You will work closely with key stakeholders across information technology (IT), networks, operations, architecture, and production support functions. As an Email Security Lead, you'll be responsible for system architecture and deployment of email security solutions, ensuring smooth operation through effective troubleshooting and vendor management Go-to expert for email security technologies, providing guidance, improvements, and serve as final engineering escalation To coordinate with both internal and external teams to meet project milestones and ensure product stability To drive enhancement to the email security infrastructure & comprehensive documentation Responsible for performance monitoring, tracking Key Performance Indicator (KPIs), and managing centralized risks to maintain a strong security posture

Requirements

• Bachelor’s degree in computer science, Information Technology, Information Systems, a related technical field, or equivalent practical experience
• 5+ years of experience with global email security platforms such as Proofpoint, Microsoft Defender, along with a solid understanding of email protocols and security standards like SPF, DKIM, DMARC, and TLS
• Strong understanding of malware & phishing techniques, anti-phishing strategies, and email encryption
• Strong knowledge in current security threats, vulnerabilities, and technologies
• Scripting skills and experience working with global teams on enterprise-level projects
• Operating System: UNIX/RHEL Administration
• Messaging: M365, Exchange Server, Email Migration
• Programming Language: Python, Shell Programming

Nice To Haves

• Logical, innovative, articulate, with the proven ability to develop and maintain relationships with technical and non-technical teams and individuals
• Highly proactive self-starting ethos, strong customer focus, strong work ethic, and exceptional problem-solving skills

Responsibilities

• Design, manage and enhance the organization’s email security infrastructure
• Implementing best practices to protect against email-based threats
• Ensuring that email systems are secure, reliable and resilient against cyberattacks
• Development and implementation of security policies, procedures, and controls
• Evaluation and selection of security products and services
• System architecture and deployment of email security solutions
• Ensuring smooth operation through effective troubleshooting and vendor management
• Go-to expert for email security technologies, providing guidance, improvements, and serve as final engineering escalation
• Coordinate with both internal and external teams to meet project milestones and ensure product stability
• Drive enhancement to the email security infrastructure & comprehensive documentation
• Responsible for performance monitoring, tracking Key Performance Indicator (KPIs), and managing centralized risks to maintain a strong security posture

Benefits

• This position is eligible for a bonus in accordance with the terms of the applicable incentive plan.
• In addition, we're proud to offer a range of competitive benefits, a summary of which can be viewed here: 2026 Benefits Overview
• At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees