Email Deliverability, Campaign Operations & Solutions Analyst

Comcast•Philadelphia, PA

49d

About The Position

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary About the Team: Join a dynamic and expanding area within our Marketing Technology Product team, where innovation meets impact. We've recently launched an in-house Adobe solution and are scaling our deliverability capabilities to ensure millions of customer communications reach the right inboxes-securely, reliably, and at scale. Our team is responsible for the end-to-end communication platform that powers residential customer engagement across email, SMS, and web. We layer AI models into data to drive personalization, optimize content, and deliver actionable insights across channels. Team Culture: We thrive in a fun, collaborative, and cross-functional environment that breaks down silos and fosters teamwork. You'll work alongside passionate professionals who support each other and share a commitment to excellence and innovation. Job Description What You'll Do As an Email Deliverability Analyst, you will:

Requirements

5+ years in email/SMS deliverability or related MarTech roles
Proven experience in advisory and consulting capacities
Strong analytical skills and experience with campaign performance analysis
Familiarity with email placement strategies and deliverability monitoring tools (e.g., Validity, 250ok, Everest)
Basic SQL skills for querying and validating campaign data
Proficiency in Tableau, Power BI, or similar visualization tools
Deep understanding of email infrastructure and authentication standards
Excellent communication and stakeholder management skills
Knowledge of compliance frameworks (CAN-SPAM and TCPA)
Experience with Adobe Campaign, Adobe Journey Optimizer, or similar platforms
Familiarity with AI-driven optimization and predictive analytics
Bachelor's Degree or equivalent

Responsibilities

Optimize Campaign Success: Monitor inbox placement, bounce rates, and engagement metrics. Identify patterns and recommend improvements to maximize deliverability.
Manage Sender Reputation: Oversee IP/domain health and ensure alignment with authentication protocols (SPF, DKIM, DMARC).
Drive Strategic Partnerships: Collaborate cross-functionally with Engineering, Marketing, MarTech, and EBI teams to shape segmentation, targeting, and frequency strategies.
Ensure Compliance: Partner with legal and privacy teams to uphold standards including CAN-SPAM and TCPA.
Analyze & Report: Use tools like Tableau and SQL to summarize findings and provide actionable insights on campaign performance.
Consult & Advise: Act as a subject matter expert, offering consultative guidance and training to internal stakeholders.
Support Platform Enhancements: Translate business needs into technical requirements and recommend improvements to messaging platforms.

Benefits

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.

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