Eligibility Specialist
Hawai'i Island Community Health Center•Kailua, HI
•$19•Onsite
About The Position
Hawaiʻi Island Community Health Center is looking for a detail‑oriented, patient‑focused Eligibility Specialist to help patients understand their insurance coverage, financial assistance options, and Sliding Fee Scale (SFS) program.
Requirements
- High School diploma or GED
- 6–12 months of related experience (or equivalent training)
- Basic office and computer skills
- Strong communication and customer service abilities
- Ability to handle multiple tasks, follow instructions, and work with diverse populations
- Commitment to confidentiality and professionalism
Responsibilities
- Screen patients for insurance and assistance programs
- Collect required documents and complete applications
- Enter and update insurance/demographic data accurately
- Review and track Sliding Fee Scale (SFS) applications
- Follow up with patients and agencies to ensure timely processing
- Support outreach activities and maintain weekly documentation
- Assist with general office duties as needed
Benefits
- Health Coverage: Medical, Dental, Vision, and Prescription Insurance
- Financial Security: 403(b) Retirement Savings Plan
- Work-Life Balance: Generous Paid Time Off and Holidays
- Peace of Mind: Life, Disability, and Workers’ Compensation Insurance
- Flexibility: Flex-Spending Accounts
- Support: Employee Assistance Program (EAP)
- Extras: Hawaii Life Flight, AFLAC, and Pet Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
