Eligibility Specialist

SHELTER, Inc.•Pittsburg, CA

20h•$22 - $27•Onsite

About The Position

We are seeking a detail-oriented Eligibility Specialist to join our team. In this role, you will serve as a primary point of contact for participants and prospective clients, guiding them through the process of accessing vital social services.

Requirements

2+ years of experience working directly with individuals experiencing homelessness who have mentally illness and/or are dually diagnosed and knowledge of social service resource systems (SSI, SDI, Medi-Cal, etc.).
Knowledge of East Bay (Contra Costa and Solano Counties) area social service resources
Strong interpersonal, oral communication, writing, and computer skills.
Excellent organizational skills and attention to detail; ability to prioritize multiple tasks and meet frequent deadlines.
Ability to build rapport with a diverse population, developing trust and conducting interviews in non-traditional settings and unstructured environments
Access to reliable personal transportation required.
Must successfully pass a criminal background check
Must provide TB test clearance

Responsibilities

Work with Case Managers to engage participants in need of services and identify potential participants.
Comprehensive Eligibility Management: Conduct interactive interviews and gather necessary medical, financial, and demographic documentation to verify and determine eligibility for public assistance and SSI/SSDI programs.
Clearly explain program regulations, eligibility criteria, and client rights and responsibilities to ensure participants are fully informed and compliant.
Maintain a consistent presence with a dedicated caseload to develop and execute personalized service plans, focusing on proactive outreach for individuals who may not independently seek assistance.
Assist individuals applying for disability benefits using the eligibility components.
Initiate paperwork with consumers by filing initial documentation of representation with SSA office
Write Medical Summary Reports for participant applications
Accompany participants to appointments at the Social Security Administration and maintain communication with Social Security Administration (SSA) and the California State Disability Department regarding cases
Coordinate visits to medical doctors, psychiatrists, and other specialists to obtain evidence for case
Identify other community resources and provide referrals to housing and medical and mental health services
Maintain records in EHMIS, including progress notes, incident reports, referrals, and psychosocial assessments in timely manner

Benefits

18 days of Paid Time Off
15 paid holidays, including your birthday!
100% paid medical insurance (Kaiser, Sutter Health, Anthem Blue Cross), dental, vision for employees, 50% for your dependents.
100% paid Group Term Life insurance, Accidental Death & Dismemberment, Long-term disability insurance
Up to $3,000 Tuition Reimbursement a year
403b with SHELTER Inc., matching contribution
Pet Insurance
Employee Assistance Program
Discount Marketplace
Internal growth opportunities