About The Position

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites. • Interprets contract and application language for the verification of support services • Provides assistance to providers and internal staff to comply with policies, regulations, and financial requirements • Reviews support documentation to ensure its completeness and accuracy prior to payment • Maintains tracking system to monitor supportive services distributed • Maintains current on policy changes and modifications affecting support services • Creates and submits monthly reporting • Works closely with leadership team to ensure on track spending down supportive service funds. • Demonstrates sound judgment in ensuring compliance and administering policies and procedures • Serves on work groups and manages special projects and assignments • Other duties as assigned

Requirements

  • Bachelors Degree from an accredited university or college, or equivalent work experience
  • One to three years in workforce development
  • Strong customer service skills required
  • Excellent internal and external customer service skills, including a positive attitude and good listening skills
  • Ability to work with people from various backgrounds and with various needs
  • Ability to work independently
  • Excellent organizational and time-management skills with have strong attention to detail
  • Knowledge of Microsoft Office software and ability to work in many different programs/platforms.
  • Be reliable and a team-player

Responsibilities

  • Interprets contract and application language for the verification of support services
  • Provides assistance to providers and internal staff to comply with policies, regulations, and financial requirements
  • Reviews support documentation to ensure its completeness and accuracy prior to payment
  • Maintains tracking system to monitor supportive services distributed
  • Maintains current on policy changes and modifications affecting support services
  • Creates and submits monthly reporting
  • Works closely with leadership team to ensure on track spending down supportive service funds.
  • Demonstrates sound judgment in ensuring compliance and administering policies and procedures
  • Serves on work groups and manages special projects and assignments
  • Other duties as assigned

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Number of Employees

501-1,000 employees

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