ELIGIBILITY SPECIALIST II - 60049546

State of Florida • Fort Myers, FL

1d • $37,036 • Onsite

About The Position

This is an Internal Agency Opportunity for qualified
candidates currently employed with the Department of Children and Families.

This position is for an Economic Self-Sufficiency Specialist II in the Transitional Unit and will be located in Lee County. Applicants interested in working in counties/cities other than Lee County will need to apply for positions advertised for those specific areas on the People First System.

Teleworking is not an option for this position. Facility is a tobacco free environment.

Th annual salary for this position is $37,035.96. Internal salaries determined by DCF salary policy.

This is professional work determining initial and ongoing eligibility for social service programs, including reviewing, and analyzing error-prone and complex cases to evaluate the quantity of services, conducting training, and monitoring staff as appropriate.

Requirements

• Knowledge of public assistance program objectives and policies.
• Knowledge of problem-solving techniques.
• Knowledge of training principles and practices.
• Knowledge of goal setting techniques.
• Knowledge of arithmetic.
• Skills in operating a personal computer.
• Ability to perform complex arithmetic operations.
• Ability to conduct fact-finding interviews.
• Ability to accurately prepare and maintain records and reports.
• Ability to work with a diverse range of people.
• Ability to deal calmly and effectively in high stress situations.
• Ability to compose documents involving technical information.
• Ability to interpret and apply regulation materials.
• Ability to prioritize and meet deadlines.
• Ability to establish and maintain effective communication.
• Ability to communicate effectively both orally and in writing.
• Ability to apply ethical business practices.
• Two Years Paraprofessional experience in a position where the major responsibility was determining eligibility, conducting interviews, providing counseling, recruiting, billing or collecting accounts, checking credit, processing insurance policies or claims or providing customer service.
• An Associate's degree, or higher from an accredited college or university, Or 60 semester or 90 quarter hours, can substitute for the experience.
• Plus, minimum of one year of work experience in the State of Florida Department of Children & Families Economic Self-Sufficiency Program as an Eligibility Specialist I in determining eligibility.

Responsibilities

• Reviewing and analyzing error-prone and complex cases to evaluate the quality of services.
• Conducting training and mentoring staff.
• Planning, evaluating, leading, and guiding staff towards continuous quality improvement.
• Correcting complex casework.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree