Eligibility Coordinator
About The Position
Duties/Responsibilities: Verify dental insurance benefits (Medicaid, PPO, private plans) prior to appointments Confirm patient eligibility, coverage limits, frequency limitations, waiting periods, and pre-authorizations Identify coordination of benefits (COB) when dual coverage exists Explain insurance benefits and patient financial responsibility to parents/guardians Communicate clearly regarding co-pays, deductibles, and non-covered services Update insurance information in system Additional duties as needed taking out the trash, refilling supplies in restrooms, and any other necessary tasks in our office
Requirements
- At least 1 year of experience in a dental front office setting
- Customer Service experience
- Passion for delivering the best experience
- Ability to collaborate and be team-oriented
- Knowledge of Medicaid and private dental plans
- Familiarity with dental procedure codes (CDT codes)
Responsibilities
- Verify dental insurance benefits (Medicaid, PPO, private plans) prior to appointments
- Confirm patient eligibility, coverage limits, frequency limitations, waiting periods, and pre-authorizations
- Identify coordination of benefits (COB) when dual coverage exists
- Explain insurance benefits and patient financial responsibility to parents/guardians
- Communicate clearly regarding co-pays, deductibles, and non-covered services
- Update insurance information in system
- Taking out the trash, refilling supplies in restrooms, and any other necessary tasks in our office
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
