Electronic Trading (OEMS) Specialist
About The Position
The Electronic Trading (OEMS) Specialist serves as the key escalation point between client-facing teams and internal development and product groups, with a focus on top-tier clients. In this role, you will leverage your front-office trading technology expertise to guide clients toward optimal solutions for their electronic trading workflows within our Order and Execution Management System (OEMS). Success in this position demands hands-on familiarity with multi-asset class trading platforms, along with the ability to quickly assess, prioritize, and define the scope of issues as they arise in real time. What You’ll Do: Deploy and provide premium OEMS support to our top tier clients including trader workflows, FIX connectivity, allocations and order sizing, pre-trade compliance and more for industry leading investment management platform Work closely with the technology and OEMS product teams to prioritize projects for your client coverage and coordinate with Account Management and Project Manager on project timelines Investigate issues and escalate to the OEMS development team as needed Learn how your industry experience translates to our OEMS platform by completing our internal OEMS certification programs Promote knowledge sharing across the team by collaborating and sharing trading expertise with our OEMS Product Support team members Assess patterns in support tickets, requests, and alerts helping increase efficiencies of training and support
Requirements
- 2 + years of related experience in the following: Financial services industry working with Prime Brokers, Executing Brokers, OEMS Platform Vendors, or Asset Management Front Office users
- FIX Protocol knowledge
- Experience working on OMS or EMS platforms or deployments
- Strong understanding of global trading systems and portfolio managers workflow
- Strong analytical and problem-solving skills
- Good communication , both verbally and written
Responsibilities
- Deploy and provide premium OEMS support to our top tier clients including trader workflows, FIX connectivity, allocations and order sizing, pre-trade compliance and more for industry leading investment management platform
- Work closely with the technology and OEMS product teams to prioritize projects for your client coverage and coordinate with Account Management and Project Manager on project timelines
- Investigate issues and escalate to the OEMS development team as needed
- Learn how your industry experience translates to our OEMS platform by completing our internal OEMS certification programs
- Promote knowledge sharing across the team by collaborating and sharing trading expertise with our OEMS Product Support team members
- Assess patterns in support tickets, requests, and alerts helping increase efficiencies of training and support
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
