Electronic Trading (OEMS) Specialist
About The Position
The Electronic Trading (OEMS) Specialist serves as the key escalation point between client-facing teams and internal development and product groups, with a focus on top-tier clients. In this role, you will leverage your front-office trading technology expertise to guide clients toward optimal solutions for their electronic trading workflows within our Order and Execution Management System (OEMS). Success in this position demands hands-on familiarity with multi-asset class trading platforms, along with the ability to quickly assess, prioritize, and define the scope of issues as they arise in real time.
Requirements
- 2+ years of related experience in the following: Financial services industry working with Prime Brokers, Executing Brokers, OEMS Platform Vendors, or Asset Management Front Office users
- FIX Protocol knowledge
- Experience working on OMS or EMS platforms or deployments
- Strong understanding of global trading systems and portfolio managers workflow
- Strong analytical and problem-solving skills
- Good communication, both verbally and written
Responsibilities
- Deploy and provide premium OEMS support to our top tier clients including trader workflows, FIX connectivity, allocations and order sizing, pre-trade compliance and more for industry leading investment management platform
- Work closely with the technology and OEMS product teams to prioritize projects for your client coverage and coordinate with Account Management and Project Manager on project timelines
- Investigate issues and escalate to the OEMS development team as needed
- Learn how your industry experience translates to our OEMS platform by completing our internal OEMS certification programs
- Promote knowledge sharing across the team by collaborating and sharing trading expertise with our OEMS Product Support team members
- Assess patterns in support tickets, requests, and alerts helping increase efficiencies of training and support
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
