ELECTRONIC TOLL ACCOUNTING SUPERVISOR - 55014038

State of Florida•Orlando, FL

About The Position

This position will lead and develop the Electronic Toll Accounting Team by supervising staff, managing training, and overseeing hiring and performance evaluations. It will review and reconcile toll revenue, settlements, payment card activity, and SunPass Accounting invoices to ensure accuracy, compliance, and complete financial documentation. It will conduct audits, manage customer financial issues, oversee refunds, and serve as a liaison with internal departments, external agencies, and payment processors. This position will support system enhancements, and oversee specialized functions such as violation revenue, escheatment, and required financial reporting.

Requirements

Knowledge of: generally Accepted Accounting Principles (GAAP) and practices
Knowledge of: recent Governmental Accounting Standards Board (GASB) pronouncements
Knowledge of: management practices and principles
Knowledge of: performing accounting work at an advanced level
Knowledge of: revenue auditing, analysis, reconciliation, and reporting
Knowledge of: development of fiscal statements and reports
Knowledge of: design of large-scale accounting systems
Skills in: researching, interpreting, and applying accounting principles, laws, rules, regulates, policies, and procedures, and other types of similar analytical tasks
Skills in: use of Windows-based applications such as accounting systems, spreadsheets, and word processing applications
Ability to: plan, organize, review, analyze, and interpret complex data, identify problems, and recommend corrective action or program changes to senior management
Ability to: perform work in a timely, efficient, effective and professional manner
Ability to: perform duties under pressure and time constraints
Ability to: work effectively and cooperatively as a team member
Ability to: evaluate internal control procedures and/or assist in the development and implementation of internal control procedures
Ability to: plan, organize, and coordinate work assignments
Ability to: utilize problem solving concepts and find solutions
Ability to: supervise and direct State and consultant staff

Responsibilities

Supervises staff by communicating regularly, motivating, training, evaluating, and directing employee’s work.
Ensures staff completes required and developmental training.
Develops internal processes and procedures for the Electronic Toll Accounting Team.
Prepares and conducts performance evaluations with subordinate Selected Exempt Service (SES) staff accountants.
Participates and conducts interviews for hiring and promoting subordinate employees.
Reviews toll revenue and settlement reports.
Oversees the weekly wire settlements to internal and external agencies, ensuring timely and accurate transactions.
Manages preparation of sales tax returns and associated reports as required by State law, ensuring compliance and accuracy.
Provides complete audit trail documentation for all required journal entries.
Oversees monthly reconciliation of payment card invoices and preparation of payment card true-up for agency wires.
Reviews SunPass Accounting service provider invoices for accuracy and tracks invoices and volumes for detailed analysis.
Reviews Commercial Back Office (CBO) functions to include financial reconciliations, retail transponder sales, payment card chargebacks, non-sufficient (NSF) checks, and payment from collection agencies, lockbox, money service providers, payment cards, and walk-in centers (WICs).
Conducts detailed audits of selected transactions including toll credit adjustments, transponder promotion credits, courtesy credits, customer refunds, and other transactions as requested.
Audits and monitors expected system toll revenue against actual toll revenue; monitors and/or directs transfer of available earned toll revenue from fiduciary fund to appropriate agency revenue accounts; performs monthly reconciliation of toll revenue accounts.
Oversees customer refunds and reviews and approves refund files received from CBO.
Assists executive management and supervisory personnel with formulating solutions to complex problems such as customer issues including but not limited to charges, refunds, account balance discrepancies/disputes, complaints, and general inquiries.
Manages violation revenue and serves as financial liaison with the Florida Department of Revenue.
Prepares annual E-Payment CFO Report for submittal to the Department of Financial Services.
Oversees and coordinates processes for the annual escheatment of unclaimed funds; ensures reports are prepared in accordance with specifications and submits reports and funds to the appropriate State agency.
Assists with write-off of unpaid receivables analysis and reporting.
Serves as the financial liaison of the SunPass program with other governmental and private sector entities.
Serves as the primary operations contact for bank and payment card processors.
Oversees and is responsible for the development and monitoring of internal control procedures and policies over revenue reporting and settlement.
Recommends policy or procedural changes to management to improve operations and/or efficiency.
Participates in requirement gathering meetings, identifies reporting requirements, and participates in testing for new projects, such as system enhancements/change orders, as well as other future projects that may occur which will impact the SunPass Accounting Department, reconciliation process and/or cash receipts.