Electronic Resources Data Analyst I for JFL

Liberty University•Lynchburg, VA

29d•Onsite

About The Position

The primary purpose of this position will be to support the Jerry Falwell Library through data analysis for improved decision making. This position will work to develop technical requirements and comprehensive solutions to extract and manage data from multiple internal and external source systems to ensure accurate and clear understanding of library usage and trends. This position is expected to understand the importance of balancing project requirements and user feedback while also performing data analysis using various tools and techniques. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Analyst I Able to perform the following tasks: Analyze and advise management of workflow issues and data integrity problems and offer recommendations on resolution. Support library departments with data collection and reporting Design and present statistical data to support resource assessment and annual reports, such as IPEDS and SACS. Compile and analyze usage of electronic resources and supports renewal planning. Interpret and normalize data from industry standard usage statistic frameworks including SUSHI and COUNTER Create and maintain procedural documentation related to responsibilities and duties of the position. Consistently display excellent customer service through positive interaction and communication with other JFL departments, library customers, and other LU departments as needed. Remain abreast of existing and emerging technologies, processes, products, services, and leading industry performance benchmarks. Strictly adhere to Liberty University policies, representing the University in an exemplary manner. Work effectively as a team member, embracing and fostering LU’s mission. Analyst II Proficiency in the functions and responsibilities of the Analyst I position. Able to perform the following tasks: Understand University systems and data sets. Able to summarize and describe raw data sets for departmental consumption. Validate data and its description throughout various parts of the workflow, from source systems to final outputs Perform analysis of data that aligns to organizational goals and relays business impacts of findings through sound data driven recommendations. Deliver recommendations to library administration that communicates business impact and alignment with organizational goals. Analyst III Proficiency in the functions and responsibilities of the Analyst I and II positions. Operationalize key findings, insights, and recommendations. Create and maintain dashboards for various audiences, including collections and management

Requirements

Bachelor’s degree
Demonstrate significant proficiency with Excel
Experience in data analysis and reporting
Two years of relevant experience
Ability to effectively communicate both verbally and in writing to convey clear, well-articulated information
Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner
Possess public communication skills that allow professional representation of Liberty University
Strong organizational skills
Strong computer and technical skills
Thoughtfully able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.
Frequently required to sit for extended periods to perform deskwork or type on a keyboard
Regularly required to hear and speak in order to effectively communicate orally
Regularly required to stand, walk, and climb stairs to move about the campus
Handle materials, reach overhead, kneel or stoop in order to conduct business
Regularly lift 10 or fewer pounds
Proof of a valid driver’s license, an acceptable DMV record, LU Driving Approval, and liability insurance is required when driving in the performance of the employee’s position.

Nice To Haves

Master’s degree or graduate status
Experience with Power BI or other reporting tools
Experience with dashboard platforms such as Tableau
Academic library experience

Responsibilities

Analyze and advise management of workflow issues and data integrity problems and offer recommendations on resolution.
Support library departments with data collection and reporting
Design and present statistical data to support resource assessment and annual reports, such as IPEDS and SACS.
Compile and analyze usage of electronic resources and supports renewal planning.
Interpret and normalize data from industry standard usage statistic frameworks including SUSHI and COUNTER
Create and maintain procedural documentation related to responsibilities and duties of the position.
Consistently display excellent customer service through positive interaction and communication with other JFL departments, library customers, and other LU departments as needed.
Remain abreast of existing and emerging technologies, processes, products, services, and leading industry performance benchmarks.
Strictly adhere to Liberty University policies, representing the University in an exemplary manner.
Work effectively as a team member, embracing and fostering LU’s mission.