Electronic Payment Specialist (Bridgewater, MA)

BrightBridge Credit Union•Bridgewater, MA

2d•Onsite

About The Position

Join Our Team as an Electronic Payment Specialist Location: Bridgewater, MA | Full-Time Do you thrive in a fast-paced environment and enjoy behind-the-scenes work that keeps operations running smoothly? Looking to build your career with a team that values accuracy, efficiency, and compliance? At BrightBridge Credit Union, we’re seeking a detail-oriented and motivated individual to support our Operations team at our Bridgewater Corporate Office. In this role, you’ll be responsible for the timely and accurate processing of key operational tasks that help ensure a seamless experience for our members. You’ll play an important role in maintaining compliance with regulations and meeting daily deadlines, all while contributing to the overall success of the Credit Union. If you’re organized, dependable, and ready to make an impact, we’d love to hear from you! Why You’ll Love Working Here A collaborative team culture where your contributions matter Ongoing training and career development opportunities Competitive pay, benefits, and the chance to grow with a supportive organization The satisfaction of making a real difference in your community every day

Requirements

High school diploma or equivalent required.
Minimum of one year’s experience with a financial institution.
Detail-oriented, with good organizational skills.
Possessors have demonstrated effective written and verbal communication, interpersonal and customer service skills.
Strong PC skills including Microsoft Office

Responsibilities

Perform various ACH functions, including daily settlement of ACH activity, processing of ACH exceptions and returns, originations, death notifications and reclamations, and internal and external transfers initiated through Online banking.
Perform various Wire Transfer functions, including entering, verifying, and/or transmitting outgoing and incoming domestic and foreign wires.
Perform various Share Draft functions including processing daily Share Draft clearing and returns, Overdraft Privilege monitoring, and charge off processing and recoveries.
Perform various Error Resolution functions, including tracking and processing of all ATM/Debit/ACH claims, chargeback processing, and submissions according to Error Resolution procedures outlined in Regulation E.
Perform various Remote Deposit Capture functions, including reviewing registrations, deposit postings, and limit increase requests.
Perform various IRA functions, including daily/monthly/annual review and processing of IRA transactions, as well as acts as the Subject Matter Expert for all IRA related items and as the main resource for Ascensus.
Perform other various Deposit Operations functions including Returned Deposited Items, member account research and adjustments, foreign check collection processing, legal order fulfillment, stop payments on bank checks, fee cap reporting, handling of incoming and/or returned mail, and processing of Verification of Deposit requests.
Process ATM and Debit card orders, review daily fraud notifications for lost or stolen cards.
Prepare ATM settlement postings. Monitor ATM network to place service calls as needed.
Research, resolve and respond to Branch and member inquiries and tickets as assigned.
Acts as a backup to all other team members as needed. Actively ensures they are cross trained on tasks of other team members.
Perform additional duties as requested.