About The Position

This position is responsible for the installation, maintenance, and removal of tracking devices for clients that are court ordered to electronic monitoring (GPS or Home Detention) and/or alcohol monitoring in Marion County, Indiana.

Requirements

  • Must be a quick learner, reliable, and self-started.
  • Must be able to type at least 45 words per minutes
  • Multi-task in a fast paced environment, and navigate on computer databases such as Excel and software programs used for monitoring clients.
  • Must be able and willing to work 2nd shift (2:00pm to 10:00pm)
  • All chosen applicants must pass a drug screen and background check required for this position
  • Minimum educational requirements High School Diploma/equivalent

Responsibilities

  • Install and remove electronic monitoring equipment and/or alcohol monitors in accordance with contractual guidelines with Track Group’s client you are assisting.
  • Input data into computer software for monitoring purposes and in an excel sheet for inventory purposes.
  • Troubleshoot equipment problems and perform routine equipment inspections to identify tampering or device malfunction.
  • Effectively communicate with clients to provide support and guidance on the equipment.
  • Properly clean equipment.
  • Collect fees from clients on home detention and/or alcohol monitoring and for lost or damaged equipment.

Benefits

  • Generous amounts of time away from work to promote a healthy work-life balance. We offer time away in addition to 12 major holidays per year.
  • Access to Medical, Dental and Vision insurances with company contributions for you and any covered dependents.
  • Life Insurance, Short-Term Disability Insurance and an Employee Assistance Program provided to you at the company's expense.
  • Ability to contribute to a company sponsored 401(k) retirement plan with company match on your contributions.
  • Opportunities for growth along our clearly defined Career Path, including mentorship and leadership development programs to help you achieve all of your career goals.
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