Electronic Laboratory Notebook (ELN) Administrator

KBI Biopharma • Durham, NC

16d • $84,000 - $115,500

About The Position

At KBI Biopharma, we are advancing science and accelerating breakthroughs. As a global leader in biopharmaceutical development and manufacturing, we empower life science companies to bring new medicines and vaccines to the world faster. Explore your potential at KBI, where innovation meets impact. Position Summary: The Electronic Laboratory Notebook (ELN) Administrator position is responsible for supporting the ELN system within the Analytical Formulation Sciences (AFS) Department at KBI. This position is responsible for providing timely end user support/guidance/assistance in the ELN system, as well as building, modifying, and maintaining templates and other user-managed information, conducting user training for the system, and providing basic troubleshooting. Additionally, this position is a technical lead/subject-matter-expert for the ELN system, responsible for coordinating and collaborating with AFS department management, the ELN Product Owner, and IT on system improvement initiatives, system maintenance, as well as the implementation of system configuration updates and new releases. This position is also responsible to support client audits and regulatory inspections as needed.

Requirements

• Bachelor’s degree in computer science, pharmaceutical science, biology, chemistry, or other related science/IT.
• Minimum of seven years of experience working in the pharmaceutical industry.
• Must have experience and proficiency working within an electronic laboratory notebook system, preferably IDBS, in the pharmaceutical industry.
• Requires knowledge and understanding of common analytical laboratory processes and assays (e.g., chromatography, rDNA, etc.), as well as quality control measures in the laboratory.
• Must have intermediate proficiency, at a minimum, in word processing (preferably Microsoft Word), spreadsheets (preferably Microsoft Excel), PowerPoint, and email.
• Skilled at breaking down complex procedures and assays, pinpointing critical steps and variables, and converting them into consistent, well‑structured templates that support clarity and reproducibility.
• Requires previous work in a regulated environment (FDA, EPA, etc.).
• Skilled at conveying information clearly and concisely, both orally and in writing.
• Experience communicating professionally, effectively, and efficiently with all levels of management, cross‑functional teams, and external vendors.
• Strong ability to define problems clearly, gather and analyze data, establish factual findings, and draw sound conclusions.
• Skilled in troubleshooting issues and developing effective, practical solutions.
• Understands the impact of non‑compliant results and maintains strong attention to detail.
• Able to interpret a wide range of technical instructions and prioritize tasks based on complexity and urgency.
• While performing the duties of this job, the employee is frequently required to sit, to use hands to perform routine activities (i.e., typing, writing, etc.), and to talk and hear.
• The employee is occasionally required to stand or walk and to reach with hands and arms.
• The vision requirements include close vision and distance vision.

Responsibilities

• Provide technical and end user support to ensure efficient and trouble-free operation of the ELN system.
• Configure, deploy, and manage IDBS ELN templates and other user-managed information for efficient data recording and retrieval.
• Maintain a strong working relationship with internal AFS customers, other KBI site AFS departments, the ELN Product Owner, and IT to facilitate the implementation of new releases, configuration updates, or addition of new features, ensuring enhanced functionality and user experience based on business needs.
• Serve as the voice of customer for AFS ELN users, receiving and disseminating end-user feedback regarding the system to AFS management, the Product Owner and IT.
• Lead and/or participate in system improvement initiatives.
• Train team members on ELN usage and best practices.
• Perform data analysis to extract meaningful insights from the ELN.
• Support client/regulatory audits as necessary.

Benefits

• KBI has a robust total rewards strategy which includes an annual bonus structure for all employees, medical, dental, and vision coverage, paid PTO and holidays, 401K matching with 100% vesting in 60 days and employee recognition programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level