Electronic Funds Transfer (EFT) Representative

ValleyStar Credit Union•Collinsville, VA

About The Position

In this role you are responsible for performing daily and periodic duties related to the electronic services provided by the credit union. You serve as a primary point of contact with members’ regarding their electronic service questions and issues. This position requires you to possess a thorough working knowledge of ACH rules and regulations and share draft processing procedures and requirements. We offer a great environment to work within and opportunities for career advancement. We strive to improve our team’s quality of life and well-being and offer competitive benefits packages. Our full-time team members enjoy medical, dental and vision insurance, generous vacation and sick time, paid holidays, paid time off to volunteer and a 401k plan with company match, to name a few. All across Virginia, ValleyStar Credit Union has been serving businesses and families like yours since 1953. It’s our mission to make banking and managing your finances as easy and convenient as possible. We want to get beyond the dry language of mortgages, loans, accounts and credit cards to what you really care about – the house you’d love to own, the bigger car, the credit card that works with your lifestyle, reaching that goal of a law degree, owning a small business or a secure retirement. If you can dream it, we can help you achieve it. ValleyStar Credit Union is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Therefore, ValleyStar Credit Union does not discriminate against employees or applicants based on age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected by law.

Requirements

EFT experience.
Basic skills in Microsoft Office (Word, Outlook, Excel).
When needed, available to work Saturday hours.

Responsibilities

ACH processing and payroll distributions and ACH origination processing and posting
Members share draft processing including uploading files to Verafin
Mobile deposits, foreign checks, Wire transfers (domestic and international)
FED and MyCU Services adjustments and Shared branching adjustments and reviewing necessary reports.
Verify stop payments on share drafts and ACH items and remove one time stop payments on ACH items.
Research and solve member and employee inquiries related to EFT services.
Ensure confidentiality of all information and transactions regarding the credit union, its members and employees, being held to the highest level of business ethics.
Assist the EFT Manager in ensuring that all appropriate documentation and records are maintained in accordance with the credit union’s record retention policy and applicable laws and regulatory requirements.
Maintain complete and accurate records and files for audit purposes.