Electrical Service Technician
About The Position
With over 20 years of proven success, Monkey Wrench Plumbing, Heating, Air & Electric is founded upon a commitment to excellence, high standards, and an unwavering dedication to both team and customer satisfaction. Central to our values is our mission: to provide an elevated service experience to our members and their homes. We invest in our people, support their professional growth, and consistently strive to deliver exceptional service—both within our organization and to the communities we serve. We’re currently seeking a motivated Electrical Service Technician to join our team. As a Service Technician, you will diagnose, service, and maintain residential electrical systems with attention to detail and care, contributing to high-quality workmanship and exceptional customer satisfaction in a collaborative, team-focused environment.
Requirements
- Knowledge of electrical systems/equipment and local electrical codes, and ability to make on-the-job applications.
- Develop proven track record in routine inspections, preventive maintenance, diagnosing and repairing electrical problems, reading and interpreting electrical drawings and schematics and testing electrical systems and continuity of circuits to ensure compatibility and safety of system.
- Continued education and training.
- Clean, safe driving record.
- Highly organized with exceptional follow-through abilities.
- Strong verbal and written communications.
- High integrity with advanced social skills and ability to make solid connections.
Responsibilities
- Diagnose and repair residential electrical systems and lead customers to informed and confident buying decisions.
- Complete electrical and other related in-home, service calls.
- Establish customer rapport to provide the right options necessary and the right products and services.
- Educate and assist customers in choosing the best options and maintenance plans.
- Understand service criteria and hold yourself accountable for exceeding goals.
- Show yourself as professional and knowledgeable to win new referrals and repeat business.
- Work alongside customer service and dispatch to ensure overall success of the business.
- Maintain a clean, organized job site and well inventoried truck.
- Participate actively in all training exercises and morning meetings.
- Train and mentor apprentices to ensure quick, accurate repairs and installations.
Benefits
- Stable Monday–Friday schedule with occasional overtime and weekends as needed
- Vibrant company culture with regular events and team celebrations
- Growth and advancement opportunities through ongoing training and career development
- Supportive, team-based environment with caring, engaged leadership
- Comprehensive benefits including health, dental, vision, and life insurance
- 401(k) retirement savings plan
- Paid time off (PTO) for personal time and rest
- Paid training programs to help you grow professionally
- Competitive hourly pay: $24/hourly + Bonus Performance Plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
