Electrical Service Technician

Southwest Electrical Contracting Services•Converse, TX

4h•Onsite

About The Position

The Electrical Service Technician manages the labor, materials, and production on service work orders and projects. The Service Tech provides technical expertise in existing or new installations as well as troubleshooting electrical wiring and equipment installations in varying environments. A Service Technician works under the guidance of a Service Manager/Project Manager on installations, alterations, additions, and/or troubleshooting/repairing electrical systems. A Service Technician may oversee, direct and/or mentor a crew of 1-5 apprentices or helpers on larger service projects. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

Requirements

Licenses: Current Drivers License and must have own reliable transportation.
High School Graduate, GED or equivalent.
Must have a valid Texas Journeymans Electrical License
Pass background check, MVR, and drug test

Nice To Haves

NFPA 70, OSHA Training
Proficiency in commercial, retail hospitality, institutional, and health care preferred.
2 years prior electrical work as a license Journeyman for the commercial construction industry.

Responsibilities

Demonstrate a high level of customer service
Excellent written and verbal communication skills
Exercises a high level of professionalism and a positive demeanor
Execute projects and documentation on time and within allocated installation hours.
Work with the Service Manager/Project Manager to resolve all discrepancies, and coordination problems that impair installation activities.
Communicate with vendors, engineers, owners, service managers, and other contractors to assure jobs/work orders are completed within scope and budget.
Maintain the equipment, tools, and inventory in your service truck
Read and interpret complicated blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals.
Safely operate a service truck following defensive driving techniques complying with the law, and maintaining a satisfactory driving record as detailed in the company policy manual
Mandatory participation in the On-Call rotation to respond to unplanned/emergency work outside of the normal work schedule on and as needed basis
Follow safety rules and notify supervision or others when a safety hazard is observed
Instruct and train customers on functional operation of the equipment/system.
Adhere to all Southwests, NEC, and OSHA safety policies and procedures.
Experience with hand tools test equipment, multi-meter usage, digital analyzer and commissioning devices.
Work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
Lead & work well with team members.
Adhere to, implement, and always follow safety guidelines and procedures.
Strong organizational skills, professional appearance, positive attitude, an ability to learn quickly and a team player who can work independently.
Utilize smartphone/iPad/tablet for service calls
Answer and/or return all calls received by customer service within the hour.
Ensure all work is performed within the confines of Southwests safety policies, procedures, and guidelines.
Attend any required company meetings.
Knowledge of materials, methods, tools, and NEC standards involved in electrical work
Knowledge of Ohms Law and their applications to solve problems
Install, maintain, and repair existing equipment.
Determine condition of electrical equipment, troubleshoot malfunctions, and determine needed repairs.
Evaluate customer requests and provide work order descriptions.
Follow established processes and procedures.
Participate in continuing education courses to grow technical and safety skills
Prove outstanding customer service using strong communication skills
Analyze information and evaluating results to choose the best solution and solve problems
Ability to properly convey information to others using the English language, NEC, local, and other applicable documents to substantiate the information delivered to direct or indirect supervisors, peers, clients and subordinates
Organize, plan, and prioritize work by developing specific goals and plans keeping the end result in focus
Self-motivated and flexible to accommodate changes in Southwests business strategies.
Maintain a neat and professional image. Wear company shirts, approved work pants and work boots.