Electrical Service Manager

Wrench Group•Mesquite, TX

22h

About The Position

Baker Brothers Plumbing, Air & Electric is currently seeking an Electrical Service Manager to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our Electrical Service Managers are tasked with managing daily field operations, employee training, retention, recruiting, safety, vendor meeting and ensuring the technicians are providing outstanding service to our customers. Baker Brothers Plumbing, Air & Electric is one of the fastest growing Plumbing, HVAC and Electrical companies in the DFW Metroplex and has been named a Top 100 Places to Work by the Dallas Morning News seven times. What’s In It For Me? Market Value Compensation Annualized Bonus Plan Robust PTO Plan Health, Vision and Dental plans for you and your family to choose from 401K Retirement Plan with company match up to 30% Life Insurance, Short-Term and Long-Term Disability Special Program Options: FSA, EAP, Legal Services and Identity Theft Continuous Training for your Professional Development Working in a dynamic, collaborative, and fun environment Coached and supported career growth Responsibilities What Will I Do? Develop a culture of performance excellence to encourage employment growth Drive the Electrical department sales through training and development of the field technicians Maintain operational excellence through invoice completion, inventory control, safety awareness, and accurate reporting Coach electricians on how to increase average ticket, closing rate and monthly truck revenue Provide a constant flow of product and sales training Promote lead generation Monitor and control call backs and warranties Handle all escalated customer concerns by demonstrating 100% customer satisfaction Service Titan experience preferred Qualifications Do I Have What It Takes? High School Diploma or equivalent; Bachelor's Degree preferred Current TDLR Master or Journeyman License Can not be a responsible Master Electrician for another company Must have a valid Texas Driver's License with a clean driving record Must be able to pass a background check and a drug screen 5+ years of residential electrical experience 2+ years of management experience An in-depth knowledge of Electrical systems Extensive knowledge in local codes and industry standards Excellent leadership skills and team mentality to enhance team productivity and standards of work produced Ability to build business in the private sector, as well as the public sector Positive energy and enthusiasm to drive sales and company growth Ability to prioritize, set goals, and manage multiple tasks, handle deadlines Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.

Requirements

High School Diploma or equivalent; Bachelor's Degree preferred
Current TDLR Master or Journeyman License
Can not be a responsible Master Electrician for another company
Must have a valid Texas Driver's License with a clean driving record
Must be able to pass a background check and a drug screen
5+ years of residential electrical experience
2+ years of management experience
An in-depth knowledge of Electrical systems
Extensive knowledge in local codes and industry standards
Excellent leadership skills and team mentality to enhance team productivity and standards of work produced
Ability to build business in the private sector, as well as the public sector
Positive energy and enthusiasm to drive sales and company growth
Ability to prioritize, set goals, and manage multiple tasks, handle deadlines

Nice To Haves

Service Titan experience preferred

Responsibilities

Develop a culture of performance excellence to encourage employment growth
Drive the Electrical department sales through training and development of the field technicians
Maintain operational excellence through invoice completion, inventory control, safety awareness, and accurate reporting
Coach electricians on how to increase average ticket, closing rate and monthly truck revenue
Provide a constant flow of product and sales training
Promote lead generation
Monitor and control call backs and warranties
Handle all escalated customer concerns by demonstrating 100% customer satisfaction