Electrical Inside Sales Representative

MCNAUGHTON MCKAY GROUP • Defiance, OH

3d

About The Position

At McNaughton-McKay Electric Company, we believe success is built through strong partnerships and empowered people. We equip our employees with the knowledge, tools, and support they need to succeed—so they can in turn help our customers and vendor partners move their businesses forward. As a leading distributor of industrial and commercial electrical and automation solutions, McNaughton-McKay works closely with manufacturers, contractors, and industrial organizations to deliver smart, forward-thinking solutions that keep operations running efficiently today while preparing for the demands of tomorrow. We are seeking an Industrial Electrical Inside Sales Representative to join our Columbus team. In this role, you will collaborate with customers, vendor partners, and outside sales professionals to provide product expertise, responsive service, and solutions that help drive success across every partnership. This position is ideal for professionals with experience in electrical distribution, industrial supply, automation, or inside sales, as well as motivated early-career sales professionals looking to build a long-term career in the industrial technology sector.

Requirements

• High school diploma required; bachelor’s degree preferred
• 2+ years of experience in inside sales, electrical distribution, or industrial supply preferred
• Strong communication and relationship-building skills
• Ability to manage multiple priorities and customer requests
• Problem-solving mindset and attention to detail
• Basic computer proficiency including Microsoft Office and business systems
• Bachelor’s degree or a pattern of continuing education preferred.
• High degree of knowledge of electrical distribution operations and/or similar product knowledge; two or more years of experience in operations, counter sales or in the electrical distribution industry preferred.
• Effective written and verbal communication skills.
• Ability to organize, prioritize and complete tasks at own initiative with minimal supervision.

Responsibilities

• Serving as a primary point of contact for customer accounts, providing product guidance, pricing, and order support
• Preparing quotes and managing customer orders to ensure accurate and timely delivery
• Supporting outside sales representatives with customer opportunities and project coordination
• Sourcing non-stock products and collaborating with vendor partners and purchasing teams
• Tracking open orders and expediting shipments to meet customer timelines
• Providing product information and technical support for industrial electrical and automation solutions
• Identifying opportunities to recommend additional products or solutions that support customer operations
• Collaborating with internal teams to deliver a consistent and dependable customer experience

Benefits

• Our company is 116 years old and 100% employee owned (ESOP)
• Be part of a company that empowers employees to grow while helping customers succeed
• Work closely with customers, vendors, and internal teams in a collaborative environment
• Gain exposure to leading industrial technologies and automation solutions
• Build a career in a growing industry with long-term advancement opportunities
• Join a team committed to partnership, innovation, and continuous improvement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees