Electrical Apprentice

Wes Carver Electric•Lansdale, PA

About The Position

The Electrician Apprentice is a key member of our team. This position has a critical role in the achievement of company goals including profitability and customer service. This position is for an individual that is focused on learning, growth, and becoming an Electrician capable of running his own truck in the future. The Apprentice is responsible for assisting the Lead Techs and Installers in all aspects of the installation, maintenance, inspection, operation, and repair of the electrical systems in residential buildings. Electricians will respond to service calls, perform planned maintenance, inspections, as well as new installations. It is imperative that the Electrician Apprentice at all times display a professional image, and positive attitude towards all customers.

Requirements

A positive attitude
Excellent customer service and communication skills
Ability to accomplish goals and objectives in an unsupervised environment
Must be able to work independently or as part of a team
Valid Driver’s License
Drug Free- Must be able to pass random drug testing
Clean criminal record
Required Tools
An ongoing commitment to training, and self-improvement
Self-starter, reliable, flexibility with hours
Demonstrate knowledge and skills for electrical installation, trouble shooting, maintenance and repair of electrical systems and equipment
Must be able to work with tools and live electricity
Wear safety attire often, such as goggles or other protective clothing as needed
Ability to climb ladders and work from roofs and scaffolding
Must be able to work in cramped work places, such as attics and crawl spaces

Responsibilities

Maintain a profession, clean image
Wear company uniform as required.
Keep company truck clean, neat, and organized inside and outside
Wear Company ID badge at all times when greeting customer and collecting payment
Communicate with Manager or Dispatcher throughout the day as required
Continually communicate with the customer to ensure complete satisfaction
Communicate back to the office and debrief after each call
Establish rapport with clients and build value
Wear Floor Savers/ Boot Covers at all times within customers’ home. Drop cloths as required to protect clients’ home/ possessions
Never sell the customer something that they do not need
Explain to the client what service you are performing and why. Show the client how the company provides superior service and build value
Double check all aspects of the work completed and job site to ensure no callbacks. Review all details with customer and ensure satisfaction before leaving the home
Be responsible for quality control and cleanliness of each job
Resolve customer issues immediately whenever possible
Actively participate in company training meetings for continued improvement
Actively contribute to building the company’s culture. Act as a part of the team and encourage others to excel
Maintain stock levels, cleanliness, and organization of company trucks
Always be safety conscious both on the job and while driving