Electric Service Manager

Paschal Air, Plumbing & Electric • Little Rock, AR

2d

About The Position

We’re looking for an Electric Service Manager to lead and support electrical service operations across multiple locations. A career at Paschal Home Services is more than just a job. We value respect, integrity, and service above all else and provide the tools, training, and support you need to succeed. Our culture is centered on serving our Customers, our Employees, and the Company—in that order—while building strong teams and delivering consistent results across every location we serve.

Requirements

• Proven ability to lead, coach, and influence teams across multiple locations
• Strong customer-first mindset with a servant-leader approach
• Valid driver’s license with a clean driving record and willingness to travel between locations
• Required professional certifications or licenses (such as a Master Electrician license, as applicable)
• Several years of experience in electrical services with progressive leadership responsibility
• Demonstrated success managing performance, budgets, and operational metrics
• Strong understanding of electrical systems, codes, and industry best practices
• Excellent communication, organizational, and leadership skills
• Proficiency with project management tools and standard office applications
• Commitment to safety, quality, and continuous improvement
• This position is considered safety-sensitive; successful completion of a pre-employment drug screen and background check is required

Responsibilities

• Provide leadership and oversight for electrical service operations across multiple branch locations
• Partner with General Managers and field leadership to ensure consistent execution of Paschal standards
• Recruit, hire, onboard, train, and develop electricians, technicians, and support staff across locations
• Coach and mentor location leaders to drive performance, accountability, and engagement
• Establish and monitor KPIs related to safety, quality, productivity, revenue, and customer satisfaction
• Set performance expectations, provide regular feedback, and participate in performance evaluations
• Monitor departmental budgets and financial performance across assigned locations
• Identify operational gaps and implement process improvements to drive consistency and scalability
• Resolve escalated customer concerns and support teams in delivering exceptional service
• Ensure compliance with all local, state, and federal electrical codes and regulations
• Oversee inventory standards, tools, and equipment to support efficient operations
• Champion safety initiatives and enforce safety policies across all locations
• Support growth initiatives, including new market expansion and team scaling
• Perform other duties as assigned

Benefits

• Competitive pay
• Paid Time Off your first year of employment
• Paid Holidays
• Medical, vision, dental, life, accident, and disability insurance
• Retirement savings with a company match
• Company paid life insurance
• Tuition/training reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 251-500 employees