eLearning Technology Specialist (Contractor)

GovWorx

38d•Remote

About The Position

The Education Technology Specialist is responsible for the technical assembly, organization, quality control, and deployment of training content created by 9-1-1 subject matter experts within the CommsCoach platform. This role focuses on systems, content production, and platform operations rather than content authorship. This is a hands-on, execution-focused position for someone who enjoys turning instructional inputs into polished, structured, and scalable learning assets.

Requirements

Strong technical aptitude and attention to detail.
Experience assembling, formatting, and publishing training or enablement content.
Comfort working independently and managing multiple content streams.
Strong written communication and content organization skills.
Ability to learn new tools and workflows quickly.

Nice To Haves

Experience administering or publishing content within an LMS.
Familiarity with eLearning authoring tools such as Articulate Rise or Storyline, Adobe Captivate, or similar platforms.
Familiarity with SCORM publishing and LMS deployment (SCORM 1.2 or 2004), including uploading packages, configuring completion tracking, and basic troubleshooting.
Basic video editing experience using tools such as Camtasia, Descript, or similar.
Experience supporting training, enablement, or education programs in a SaaS or technology environment.

Responsibilities

Training content assembly and production
Assemble SME-provided source materials into production-ready training assets using established templates and brand standards.
Format and QA content, facilitator guides, quizzes, and reference materials for clarity, consistency, and usability.
Apply branding, layout, and accessibility best practices across all training materials.
Learning platform and LMS operations
Publish, organize, and maintain training content within the LMS, including courses, modules, lessons, assessments, and downloadable resources.
Configure course settings, learner access, completion criteria, and reporting parameters.
Maintain a clean, scalable training library using consistent naming conventions and taxonomy.
Content systems and lifecycle management
Own the operational workflow for education content from intake through publishing and updates.
Maintain version control and ensure updates are applied accurately and efficiently.
Maintain templates, documentation, and repeatable processes that support scalable content production.
Quality assurance and maintenance
Perform thorough QA prior to release, including formatting, links, media playback, and accuracy checks.
Update and re-publish content as software features, workflows, or training requirements evolve.
Media and asset preparation
Provide light video and media support such as trimming recordings, assembling decks, and preparing supporting materials.
Coordinate with SMEs to ensure all assets are complete and ready for publishing.