EI Clerical Support

Northwest Tri-county Intermediate Unit 5 • Edinboro, PA

18h • $18 • Onsite

About The Position

Clerical Support- Early Intervention (Full- Time) This position comes with excellent benefits: 15 paid holidays per year 10 Vacation Days, 14 Sick Days, and 5 Personal Days (pro-rated for the 2025-2026 school year) Full Medical-PPO, Dental, Prescription, & Vision Insurance after 30 days for employee and dependents at $75.00 per month payroll deduction Life Insurance Pay rate: $17.63/hour 35 hours per week Position Summary: The Secretary is directly responsible to the program supervisor, assistant director, and/or director within the assigned program area . The individual in this position shall support programmatic staff to effectively deliver services within the assigned position. Qualifications : H igh school or GED diploma Proficient in technology use, including software and web-based applications Desired Qualifications : Associate's degree in a related field A minimum of two years' successful experience in a professional office setting Essential Functions and Responsibilities: Effectively communicate both verbally and in writing with internal and external stakeholders to deliver high-quality customer service Support data-driven decisions by collecting, monitoring, and reporting on data related to the assigned program area, using various software and web-based technologies Proactively provide support to pro grammatic and administrative staff, assigned projects, and initiatives, according to IU procedures Prepare documents, reports, letters, memoranda, requisitions, and forms using applicable word processing, database, spreadsheet, a nd file server software systems in accordance with IU procedures Maintain programmatic records to include necessary calendars, manuals, files, deadlines, and communications to ensure continuity of services Respond to routine requests for information from internal staff as well as external customers via the phone, mail, and email Arrange appointments and meetings as appropriate, including travel, facilities, lodging, materials, registrations, and refreshments and follow- up as required Develop and maintain an efficient, comprehensive, and accessible document management system on various projects Assist with conference and workshop support, in cluding enrollments , registration , preparation of hando uts , visual aids , and post workshop follow-up Serve in a back-up capacity by cross-training with colleagues in related positions Coverage of reception as needed and conducting fingerprinting services for customers P erform other related duties as assigned Performance Factors/Job Competencies: Must be able to pleasantly communicate , both orally and in writing, and to explain complex instructions in an easily understandable fashion. Must be able to work effectively in a collaborative team environment. Must be flexible and able to tolerate many situations and personalities. Must have auditory acuity to listen to other people on telephone and in person. Must have verbal skills to communicate effectively with the public. Must be able to withstand emotional stress. Must be able to organize and maintain programmatic files. Must adapt to new and emerging technologies to improve programmatic efficiency . Prioritize and efficiently complete tasks with minimal supervision. Work Environment: This job operates in a professional office environment. Incumbent must be able to sit at desk for extended periods of time. This role routinely uses standard office equipment with a vast majority of the time utilizing computers to complete daily tasks. Physical Demands : (% of time) Standing: Occasionally (<20%) Sitting : Freq u ently (<60%) Lifting : 0-20lbs. Occasionally (<20%); 20-50 lbs. Occasional ly (<20%); Over 50 lbs. Rarely Travel (Within IU service area, intrastate, nationally) : Rarely Pushing/Pulling : Occasional ly (<20%) Manual Keying/Data Entry : Often (30-60%) Successful applicants will be required to submit acceptable PA Child Abuse Clearance, PA Criminal History Clearance and Federal History Clearance as well as complete forms Act 168 for current employer and any previous employer where the applicant worked directly with children. Additionally, a negative TB test will be required within 3 months of receipt of the test results by the IU. Note: Position will remain open for applications until it has been filled.

Requirements

• H igh school or GED diploma
• Proficient in technology use, including software and web-based applications
• Must be able to pleasantly communicate , both orally and in writing, and to explain complex instructions in an easily understandable fashion.
• Must be able to work effectively in a collaborative team environment.
• Must be flexible and able to tolerate many situations and personalities.
• Must have auditory acuity to listen to other people on telephone and in person.
• Must have verbal skills to communicate effectively with the public.
• Must be able to withstand emotional stress.
• Must be able to organize and maintain programmatic files.
• Must adapt to new and emerging technologies to improve programmatic efficiency
• Prioritize and efficiently complete tasks with minimal supervision.

Nice To Haves

• Associate's degree in a related field
• A minimum of two years' successful experience in a professional office setting

Responsibilities

• Effectively communicate both verbally and in writing with internal and external stakeholders to deliver high-quality customer service
• Support data-driven decisions by collecting, monitoring, and reporting on data related to the assigned program area, using various software and web-based technologies
• Proactively provide support to pro grammatic and administrative staff, assigned projects, and initiatives, according to IU procedures
• Prepare documents, reports, letters, memoranda, requisitions, and forms using applicable word processing, database, spreadsheet, a nd file server software systems in accordance with IU procedures
• Maintain programmatic records to include necessary calendars, manuals, files, deadlines, and communications to ensure continuity of services
• Respond to routine requests for information from internal staff as well as external customers via the phone, mail, and email
• Arrange appointments and meetings as appropriate, including travel, facilities, lodging, materials, registrations, and refreshments and follow- up as required
• Develop and maintain an efficient, comprehensive, and accessible document management system on various projects
• Assist with conference and workshop support, in cluding enrollments , registration , preparation of hando uts , visual aids , and post workshop follow-up
• Serve in a back-up capacity by cross-training with colleagues in related positions
• Coverage of reception as needed and conducting fingerprinting services for customers
• P erform other related duties as assigned

Benefits

• 15 paid holidays per year
• 10 Vacation Days
• 14 Sick Days
• 5 Personal Days (pro-rated for the 2025-2026 school year)
• Full Medical-PPO, Dental, Prescription, & Vision Insurance after 30 days for employee and dependents at $75.00 per month payroll deduction
• Life Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED